Re: Technical writing in the development process? (take II)

Subject: Re: Technical writing in the development process? (take II)
From: Beth Agnew <beth -dot- agnew -at- senecac -dot- on -dot- ca>
Date: Sun, 25 Jun 2006 18:41:13 -0400

Oh, you still feel responsible. And sometimes people like to try to make you responsible, but when you wave the doc plan and shrug, "What was I supposed to do?" they let you off the hook. Resting on the doc plan alone doesn't work entirely, of course. One must be proactive and try to help the managers be successful in giving you what you need. It gets you nowhere to just pass the buck to someone else. If you can at least demonstrate that you tried everything, the pressure's off. It's particularly important if you work in a punitive environment, like some financial institutions. :-)

Gene Kim-Eng wrote:

You've never been held responsible for something that turned out
badly because your alerts to management went unheeded? I'm
jealous. :)

----- Original Message ----- From: "Beth Agnew" <beth -dot- agnew -at- senecac -dot- on -dot- ca>

This does two valuable things: It puts management on the alert that those resources will have to be allocated to your project, and it shows that you cannot be held responsible for their failure to do so.


--
Beth Agnew
Catch the Buzz: http://bethbuzz.blogspot.com
STC Presentation archived at:
http://www.301url.com/podcasting

Professor, Technical Communication
Seneca College of Applied Arts & Technology
Toronto, ON 416.491.5050 x3133
http://www.tinyurl.com/83u5u

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References:
RE: Technical writing in the development process?: From: Melissa Nelson
Technical writing in the development process? (take II): From: Geoff Hart
Re: Technical writing in the development process? (take II): From: Beth Agnew
Re: Technical writing in the development process? (take II): From: Gene Kim-Eng

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