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Subject:Re: Podcasts for Customer Support From:Marc Bryant <twmarcb -at- yahoo -dot- com> To:Sean Wheller <sean -at- inwords -dot- co -dot- za>, TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 14 Aug 2006 08:26:53 -0700 (PDT)
Very interesting concept. It makes for great marketing as well.
Microsoft and some other companies (apple) do this in a round-about way by having developers/designers podcast/blog their products.
----- Original Message ----
From: Sean Wheller <sean -at- inwords -dot- co -dot- za>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Sent: Saturday, August 12, 2006 6:47:25 AM
Subject: Podcasts for Customer Support
Is anyone using Podcasts and Podcasting as a medium to transfer knowledge to
end users?
I have just added a blog about this on my website
[http://www.seanwheller.co.za] and would be delighted to hear peoples
thoughts on how this medium can be applied in technical communications.
--
Ask me about the Monkey.
Sean Wheller
Technical Author
sean -at- inwords -dot- co -dot- za
+27-84-854-9408 http://www.inwords.co.za
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