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Subject:Re: Gnaargh! Or, I Am Not Psychic From:arroxaneullman -at- aol -dot- com To:Sarah -dot- Bouchier -at- exony -dot- com, techwr-l -at- lists -dot- techwr-l -dot- com Date:Wed, 13 Sep 2006 10:01:14 -0400
Sarah -dot- Bouchier -at- exony -dot- com said "I've just discovered that, shortly after both I and the client went through and checked my company's user manual and online help against the product, the development team made some major changes to the UI without telling the doc team."
I feel your pain.
Yesterday, I was doing the final edit for a manual that's long overdue and I notice two similar screenshots have different elements. So, I take a walk to our friendly developer and ask him which version of the GUI is most up-to-date. What does he say? "Neither. I changed that entirely in the last version." WHAT? Did I miss a memo or meeting?
What is so hard about ensuring the (only) Tech Writer has access to the most recent version of the software?
Supposedly, now thate we're a part of Big Corporation, we're getting a project manager and will use those mythical objects known as "roadmaps" and "spec sheets."
In the meantime, and in answer to your question, I feel justified in switching on the 'female dog' mode--when necessary. I'm not very good at kicking folks in the butt, but I'm learning. It helps to have some new programmers; the guys who've been here forever have attitude issues.
Good luck knocking heads together--or whatever method works for you.
:)
Arroxane
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