MS Word readability index? (take III)

Subject: MS Word readability index? (take III)
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>, Jim Pinkham <Jim -dot- Pinkham -at- voith -dot- com>
Date: Tue, 19 Sep 2006 16:29:37 -0400

Strike III, and I'm outa here <g>: Jim Pinkham notes: <<I see I've unwittingly stumbled upon an issue that may be a pet peeve of yours. Or, if more fairly put, at least one on which you have some long-held and perhaps well-settled convictions.>>

Very much so. I've spent a fair bit of time pondering and reading about the topic of metrics, and readability indices fail to make the grade on several bases.

<<The article to which you refer, I believe -- http:// scholar.google.com/url?sa=U&q=http://www.rbainformationdesign.com .au/ Readability%2520Formulas.pdf -- makes some very valid points.>>

I was thinking of a different article (and I got the journal wrong). The correct citation is: J. TECHNICAL WRITING AND COMMUNICATION, Vol. 29(3) 271-287, 1999. LAST RITES FOR READABILITY FORMULAS. IN TECHNICAL COMMUNICATION. BRADFORD R. CONNATSER ...
http://baywood.metapress.com/index/6EWHJ5C5AV1XKDGJ.pdf#search=%22% 22last%20rites%20for%20readability%22%22

In the article you cite: <<It is interesting to note that even the aforementioned article's conclusions include this thought: "If a document that was not created with a readability formula in mind gets a very poor score, it almost certainly needs to be reorganized, rethought, and rewritten." And quite correctly adds that even a good readability score does not guarantee a good document.>>

I have enormous respect for Ginny's work, but have two reservations about this one. First, "needs to be reorganized and rethought": no readability index tells you anything about the organization of a manuscript or about its logic. Second, as for "and rewritten", the Abstract (what the authors consider to be the key points) tells a different story: "READABILITY FORMULAS ARE INADEQUATE MEASURES of how difficult written material is for adult readers, say these authors. In fact, readability formulas are counterproductive because they focus the writer’s attention on words and sentences and draw attention away from important sources of readers’ problems. Readability formulas are being used in contexts where they have no research base, and they are being misused by writers who rewrite to achieve a specific required score. A better way of assessing readability is user testing."

I can support those conclusions fully. Also note that the article is 21+ years old, and that Connatser's article presents a much more recent review of the literature.

<<I'm not sure that a tool can be tossed out for failing to measure what it's designed to measure...>>

I have no objection to the statement that readability indices measure what they're designed to measure. My objection is that what it measures does not correlate at all well with readability or comprehension. See Connatser's article for details.

<<Lest you be constructing a straw man here, we're not proposing "to rely solely upon a mechanical count of sentence and word lengths.">>

No, I wasn't saying that anyone recommends that. My point is that it's simply not a useful measure. If it adds no value, and if you're going to have to rely on a reader anyway, why waste your time playing with the readability score? I'll grant you that readability scores may be helpful for really bad writers who don't understand run-on sentences and inappropriate use of sesquipedalianisms <g>, but for professional writers? Waste of time.

<<I believe, that shorter words and simpler sentences, **all things being equal**, do improve readability.>>

It's the ceteris paribus part that poses the problem: sentences that are long and complicated are sometimes inevitable in fields such as science, where using the correct jargon often means long words and long sentences. (Note the distinction between good and bad jargon: good jargon is the language of the discourse community, and thus communicates effectively.)

In today's manuscript, for instance, "shiny light produced from the green parts of leaves" is not clearer than "chlorophyll fluorescence", and would actually impede comprehension. Yet my version would incorrectly get a worse readability score. That raises a crucial point: the equations used to calculate the readability score must have the regression coefficients adjusted to account for differences in mean word length in each genre of writing. No one formula fits all contexts.

<<As for moving beyond what seems intuitive to your causal correlation contention, I'll refer you to a comment concerning a fairly technical readership in the article titled "Effects of Peer Review and Editing on the Readability of Articles Published in Annals of Internal Medicine." (http://www.ama-assn.org/public/peer/7_13_94/ pv3083x.htm)...>>

Note that there's a significant methodological flaw in this study that forces us to consider the results as unsatisfactory and probably unconvincing: the authors compared the readability results for the original manuscript and the same manuscript _after peer review and editing_. Nowhere did the authors indicate what changes were made during peer review and editing, or attempt to correlate these changes with the improved readability. As we scientists note, "correlation does not imply causality", and here, the evidence for causality is weak. Worse yet, there appears to be no validation of the results: the readability scores improved, but no readers were tested to confirm whether comprehension improved. That's probably a fatal flaw were this a journal paper rather than a symposium paper (which usually does not undergo peer review).

Since there is no statement about the proportion of changes that reduce word and sentence length versus the proportion of other changes that result from editing (by editors or peer reviewers), it is not possible to state what proportion of any purported increase in comprehension results from improvements in the readability index versus improvements in the text. After 20 years of editing for journals, I can tell you that readability and comprehension improve enormously as a result of editing, not as a result of changing the readability index. The change in the readability index is incidental, not causal. I can provide you with ca. 10 years of edited manuscripts if you want to crunch the numbers. I sure don't... besides, I'm already convinced. <g>

I leave the last words to others, since I've said my three says on this topic.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - --

Geoff Hart ghart -at- videotron -dot- ca

(try geoffhart -at- mac -dot- com if you don't get a reply)

www.geoff-hart.com

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