RE: User guides to die for

["egalite" <egalite -at- westnet -dot- com -dot- au>]

Thanks, Richard. So are there any links you might like to share?

Trish :)

 
: From: Richard Lewis <tech44writer -at- yahoo -dot- com>
: 
: By far, the main things I look for in documentation are the following:
:    
:   * Are the number of skips and jump to's that I need to 
: perform to find the info that I need minimized?
:    
:   *  Are graphics used and used properly?  The human mind 
: best processes info from the general to the specific.  And, 
: for info systems, the big picture is best presented via graphics.
:    
:   *  Is the work properly patitioned into equal size pieces?
: 
:   * Are headings, as much as possible, in the end-user's 
: terms?  I (the end-user) want to use the system to, for 
: example, calculate the sales tax.  I do not want to roll out 
: the circular polarization and adjust the servo modulators.  I 
: may need to roll out the circular polarization and adjust the 
: servo modulators in order to calculate sales tax - but, I 
: want my headings to be stated in terms of my goals - not in 
: terms of implementation technology.
:    
:   Richard Lewis
:   
: egalite <egalite -at- westnet -dot- com -dot- au> wrote:
:   So, my question: which user guides do you look at as a 
: "best practice"
: example for your own work? Are there any that you just plain 
: like for unknown reasons? It can be one you have written, or 
: something from somewhere else entirely. What do like most 
: about it? Oh, and if it's available online, a link would be nice :)
: 
:  

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