Cool site for Help authoring tools

Subject: Cool site for Help authoring tools
From: Geoff Hart <ghart -at- videotron -dot- ca>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sun, 29 Oct 2006 09:06:58 -0500

My favorite thing about attending conferences (like the STC conference in London I just got back from) is the people you meet there. In talking to anyone who'll listen--or who isn't quick enough on their feet to escape (mea culpa <g>)--you sometimes find out about things long before they appear on anyone else's radar. For example:

Long-time techwhirlers and those who keep track of what's going on in the area of online help development know Char James-Tanny, one of the bright lights of our little community. Since Char doesn't like to blow her own horn, I thought I'd blow it for her. <g> Char has transformed her well-known comparison of help-authoring tools into something much more cool, dynamic, and interactive: www.hat-matrix.com

A few choice tools:
- picking a tool based on your needs for specific features without having to wade through a vendor's padded feature list: http://hat- matrix.com/compare_hats/
- a searchable directory of trainers (http://hat-matrix.com/ find_a_trainer.html) and consultants (http://hat-matrix.com/ find_a_consultant.html)

There's also a "what's new" page and the chance to provide your own review comments on tools (the site is just getting started, so there are no reviews yet to read). Although tool data is provided by vendors, the ability of users to provide reviews should keep vendors honest: someone who lies about their product will quickly be exposed by active members of the site (particularly those with an axe to grind <g>), and reviews will be monitored to ensure that (for example) an employee of Vendor X can't flame Vendor Y's product unless they have a legitimate point to make. This should increase the reliability of the data over time, and the reviews should also increase the value of the data by providing real-world feedback on how well the tools work.

If you're active in producing online help, add this one to your bookmarks!

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Geoff Hart ghart -at- videotron -dot- ca

(try geoffhart -at- mac -dot- com if you don't get a reply)

www.geoff-hart.com

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