RE: Information Mapping

Subject: RE: Information Mapping
From: "Bridge, Ian" <Ian -dot- Bridge -at- capita -dot- co -dot- uk>
To: "Richard Lewis" <tech44writer -at- yahoo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 1 Nov 2006 16:17:25 -0000

Hi, Richard



I guess the answer is both at the moment. It's a concept I've
encountered a couple of times recently and I think it may be something
we can apply in our role here to formalise our document production
approach. Not sure what other products there may be to support and how
they compare with Info-Map, but any information or experience would be
useful.



Cheers.





Ian Bridge

Procedural Change Service x1094

________________________________

From: Richard Lewis [mailto:tech44writer -at- yahoo -dot- com]
Sent: 01 November 2006 15:58
To: Bridge, Ian; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Information Mapping



Ian:



Do you specifically mean the Info Mapping product or info mapping in
general?



Richard Lewis

"Bridge, Ian" <Ian -dot- Bridge -at- capita -dot- co -dot- uk> wrote:

Does anyone have experience of using formal Information Mapping
methodologies to produce Operational Procedures, Processes, User
Guides
or Processes?



How did the techniques help/hinder the development process?



Ian Bridge

Team Leader

Procedural Change Service
Capita



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