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Re: 5 Users in a Room

Subject: Re: 5 Users in a Room
From: "Kevin Amery" <kevindamery -at- gmail -dot- com>
To: "John Rosberg" <jrosberg -at- interwoven -dot- com>
Date: Mon, 13 Nov 2006 09:38:56 -0500

"What can we do to help you use our product?"

Remember that, as far as the users are concerned, the manuals, help, etc.
are secondary. They're concerned with using the product, and the
documentation is just there to help them do that.

--
Until next time...

Kevin Amery

On 11/13/06, John Rosberg <jrosberg -at- interwoven -dot- com> wrote:


"What's the one thing we could do to increase the usefulness of our
documentation and help?"

-----Original Message-----
From: M. Palmieri [mailto:mailinfodd-wrt -at- yahoo -dot- com]
Sent: Friday, November 10, 2006 5:21 PM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: 5 Users in a Room

If you were at a meeting with five of your users, and
you were given an opportunity to ask one question to
solicit feedback from them about product
documentation, what one open-ended question would you
ask?

--Marie

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Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at http://www.DocToHelp.com/TechwrlList

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References:
5 Users in a Room: From: M. Palmieri
RE: 5 Users in a Room: From: John Rosberg

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