Input on Employee Manual project?

[Geoff Hart <ghart -at- videotron -dot- ca>]

Ben Bristow wondered: <<I work at a law firm, and have been assigned  
to write the Employee Manual for the support staff. This would be a  
proceedural, rather than a human resources guide; they want something  
that documents the duties and responsibilities of each paralegal, as  
well as general workflow in the firm. It would be used to provide  
basic training to new hires.>>

STC has a "policies and procedures" SIG (http://www.stcsig.org/pp/)  
that is worth contacting, as I'm sure they can provide specific  
input. Not sure whether they have a discussion group, but it might be  
worthwhile checking this out.

<<This is a big task that also happens to be incredibly fortuitous  
for me, as I will be attending grad school for Technical Writing this  
year. I've not done documentation like this before though, and so I'm  
wondering if anyone has any suggestions on style guides for this sort  
of thing. I can provide more details if needed.>>

Have a look at the following excellent and very practical article for  
some insights into how to combine your graduate research with your  
company's needs: Henze, B.R. 2006. The research-experiential  
internship in professional communication. Technical Communication 53 
(3):339-347.

For some less excellent but still practical articles:
http://www.geoff-hart.com/resources/2001/policies.htm
http://www.geoff-hart.com/resources/2005/living.htm

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Geoff Hart   ghart -at- videotron -dot- ca

(try geoffhart -at- mac -dot- com if you don't get a reply)

www.geoff-hart.com

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