RE: Nitpicky little style question

Subject: RE: Nitpicky little style question
From: Beth Agnew <Beth -dot- Agnew -at- senecac -dot- on -dot- ca>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 13 Dec 2006 12:22:34 -0800

Which is why those of us with habits are so deliriously happy Microsoft
changed the interface for IE7. Or not.

-----Original Message-----
From: techwr-l-bounces+beth -dot- agnew=senecac -dot- on -dot- ca -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+beth -dot- agnew=senecac -dot- on -dot- ca -at- lists -dot- techwr-l -dot- com]On
Behalf Of Chinell, David F (GE Indust, Security)
Sent: Wednesday, December 13, 2006 6:41 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Nitpicky little style question


You can't just invent new style and language and usage based on what you
think will work for a user.

What "works" for a user is style and language and usage of which he is not
even aware. That means style and language and usage he expects from habit.
Those habits are begun at the outset of formal education, are expanded as
the reader exposes himself to different communication media, and are
reinforced on a daily basis.

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Follow-Ups:

References:
RE: Nitpicky little style question: From: Chinell, David F \(GE Indust, Security\)

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