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Subject:RE: Writing Test From:"Hickling, Lisa (TOR)" <lhickling -at- Express-Scripts -dot- com> To:"Pro TechWriter" <pro -dot- techwriter -at- gmail -dot- com>, vrfour -at- verizon -dot- net Date:Thu, 14 Dec 2006 08:12:37 -0600
I would have made allowances for task clarification by: starting with a
definition of "good doc set" as one that meets the knowledge
requirements (content) and preferred knowledge access patterns (delivery
format and metadata e.g. indices) of the audience; following through
with examples of audience types, assumptions about each group and
possible content and delivery considerations; and concluding with a
rendition of the old song "It Depends".
Lisa H.
GTA, ON
-----Original Message-----
From: Pro TechWriter
Documentation package for WHAT? is my question, to follow yours.
Software? Hardware? Audit Report? Product description? Global Web site?
The task needed clarification.
PT
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