RE: MS Word Question -- about templates

["Dori Green" <dgreen -at- associatedbrands -dot- com>]

Jonathan West wrote:

the templates need to be so easy and obvious to use that
it becomes easier for people to do it right than to do it wrong. That means
not only creating a coherent set of styles for the template but also a set
of toolbar buttons & keyboard shortcuts to make it very easy & obvious which
styles should be used.

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And when Management doesn't have someone on staff who can do this, and isn't
willing to pay the designer bucks to bring in a consultant to do this,
you're stuck.  And believe me, engineers and systems analysts will find ways
to circumvent the "rules" and they have almost no respect for the idea of
format consistency.

They do, however, respect and appreciate the efficiency of being able to
submit their input in whatever format they like, and having it sent back for
review as a courtesy before publishing (just to make sure that no technical
information was inadvertently changed in the editing/formatting process).

Dori Green

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