RH X5: how to hyperlink to Search tab of NavPane view from a CSH popup?

Subject: RH X5: how to hyperlink to Search tab of NavPane view from a CSH popup?
From: "Edgar D' Souza" <edgar -dot- b -dot- dsouza -at- gmail -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 31 Jan 2007 13:44:28 +0530

Hi all,

We're using RoboHelp X5 to do WebHelp. We have some of our topics
available as context-sensitive help, invoked from within the (web)
application. These pop up in a narrow window, without the WebHelp
navigation pane+toolbar.

We would like to add Search functionality to the c-s help popups.
However, since that would become rather ugly for the user to navigate,
we're hoping that we can expand the same window (or open a new window)
to display the entire navigation pane, *with the Search tab already
selected*. We have already enabled Search in the full navigation-pane
view, and it's working OK.

What we would like to do is add some standard text at the bottom of
each of the popups, something like, "If the content above didn't help
you, click *here* to search for other topics." The "here" in this
hypothetical text would be a hyperlink that opens the full nav-pane
view with the Search tab already selected.

The "Show" link at the top of our c-s help popups does allow the user
to obtain the full navigation-pane-plus-topic view in the same window
- but not the Search tab. Another possibility might be to make the
default view the Search tab instead of the Contents tab (I don't even
know if that's possible!) but we would like to keep the Contents tab
the default since users can open Help in a non-context-sensitive
browse manner, and this would be a better place for them to start.

Despite searching through RH's help and Googling for quite a while, as
well as trying to make our own hyperlink, we haven't gotten anywhere
on this. If you have done something like this, or have any ideas on
how to accomplish it, please do post... or if you know that what we're
trying to do isn't possible, please do let me know!

Thanks in advance,
Ed.
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