Neilsen's Ten Usability Heuristics

[Stuart Burnfield <slb -at- westnet -dot- com -dot- au>]

TWs are often in the position (whether officially or unofficially) of 
giving usability feedback to product developers. This is a really good 
and concise list of usability heuristics or principles:
http://www.useit.com/papers/heuristic/heuristic_list.html

It could help give you and colleagues a shared language with which to 
discuss usability problems. For example:

- "It's confusing that this option doesn't seem to do anything, but if 
you made the system status visible..."
- "I could reword this message, but what if we prevent the error from 
happening in the first place?"
- "It would be tedious for experienced users to do these steps over and 
over, could we provide accelerators?"

Stuart
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList

Now shipping: Help & Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help & Manual: http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.