RE: Pet Peeves (was Re: The 'user' in User Manual)

Subject: RE: Pet Peeves (was Re: The 'user' in User Manual)
From: "Jennifer Baldwin" <jbaldwin -at- desertdocs -dot- com>
To: "Techwr-l" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 13 Feb 2007 09:30:53 -0700

Along the same lines as this discussion on anthropomorphism, Microsoft
posted some guidelines to their site regarding the Windows Vista "tone",
including:

"Encouraging. Use language that conveys that the software empowers users
to do things, rather than allows them to do things. For example, use
'you can' rather than 'Windows lets you' or 'this feature allows you.'
(Exception: it's okay to use 'allow' when referring to features-such as
security features-that permit or deny an action.)"

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/UxGuide
/UXGuide/Text/TextAndTone.asp


- Jennifer Baldwin
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include single source authoring, team authoring,
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