Indexes in the PDF era

["Erika Yanovich" <ERIKA_y -at- rad -dot- com>]

Hi Whirlers,
Before starting an initiative to improve our indexes, I consulted with
the team leaders and to my surprise, one of the possibilities mentioned
was to not provide indexes at all. The claim was that people are now so
used to search for everything (google effect) that using indexes became
somewhat archaic. It is true that search results are often too many and
useless, but one can search within the search results and refine the
search criteria - a process that people are familiar with. Even if a
small percentage of old-timers still use them, preparing indexes might
not be cost-effective. Took me a while to 'digest' the idea (and perhaps
realize that I'm an old timer myself), so what's you take on this?
Opinions appreciated.
Erika
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