RE: Video vs The Written Word

["Dori Green" <dgreen -at- associatedbrands -dot- com>]

Arguments for videos are accurate.

In a regulatory environment like mine (ISO), one big drawback of video
instruction is its excruciating detail.  If that's how we show it must be
done, _exactly_ that is _exactly_ how the job must be done, by every worker,
every time.

One of my tasks as the resident quality system auditor as well as lead
technical writer is to keep people from including unnecessary detail in the
work instructions.  I don't paint myself into corners, either.  And yes, I
really love that Corel Paint Shop Pro option of converting photos into
pencil line drawings (I then go in and take out unnecessary details with the
eraser tool).  These are obviously official, easy to read by those who
don't/can't read words, and general enough that they seldom need changing
even if there are tweaks and improvements to the process.

Dori Green

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include single source authoring, team authoring,
Web-based technology, and PDF output. http://www.DocToHelp.com/TechwrlList

Now shipping: Help & Manual 4 with RoboHelp(r) import! New editor,
full Unicode support. Create help files, web-based help and PDF in up
to 106 languages with Help & Manual: http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- infoinfocus -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40infoinfocus.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/techwhirl/ for more resources and info.