Re: Training (was: What would you do? Part 2.)

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

If this is the help tool I think you're talking about, the 
predecessor tool/s also had terrible help.  For me the 
saving grace was that anytime I picked up the phone
there was always someone on the other end willing 
to walk me through the problem.

Gene Kim-Eng


----- Original Message ----- 
From: "Kevin McLauchlan" <kmclauchlan -at- safenet-inc -dot- com>

> Given that the tool is well into its not-so-early release numbers and that
> it was created by people who worked on a predecessor tool that has a
> dozen-year history, and given that it's a HELP AUTHORING TOOL fergawdsake
> you'd kind of expect the Help portion of it to be robust, comprehensive and
> several other nice adjectives that should obviate the need for basic
> training, yes?

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