Re: The audience doesn't know what it needs was: RE: What is "well Written"?

[Chris Borokowski <athloi -at- yahoo -dot- com>]

I'd call that question a confused recursion because
users of other tools do not specialize in writing
about tools. However, I would prefer the word of an
enlightened developer over mine when it came to how
changes would be made to the application, if you want
a parallel case. I would show that enlightened
developer what I needed to do, and the desired end
result, but let them figure out the implementation as
their knowledge is greater than mine in that regard.

Example of what I'm talking about here:
http://www.xkcd.com/c244.html

Your comment on the quality of documentation of
technical writing tools is a lively gem. I've felt the
same thing, especially with some help system authoring
tool documentation that shall not be mentioned.
 
--- "Stansbury, Stan" <SBS -at- dolby -dot- com> wrote:

> Uh, excuse me, is this true of you, as members of
> the audience for tech
> writing tool documentation? Do you not know what it
> is that you need
> from it? 
> Why would you assume that users of any other
> application are any
> different in that respect?
> 
> I personally am so frustrated by the quality and
> usability of the
> documentation for my writing tools that I use it as
> an example of what
> to avoid in my own work. 


User Interface design blog
http://user-advocacy.blogspot.com/
Code::Design::UI::Consulting
http://www.dionysius.com/


 
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