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RE: Paths to Seniority - from technical support to technical writ ing?
Subject:RE: Paths to Seniority - from technical support to technical writ ing? From:Kevin McLauchlan <kmclauchlan -at- safenet-inc -dot- com> To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Thu, 5 Jul 2007 15:15:06 -0400
Joanne Elizabeth Murphy opined:
> It is *possible* to move into technical writing from technical support.
I'd have to agree with that, given how I started in civilian employment.
I was hired as a production technician (debugging circuit boards and systems
as they were being constructed in a factory), became a lead-hand for the
techs on the factory floor, then jumped to a third-line tech support
position (a non-union staff job...woohoo!), shortly after our company was
bought by a multi-national corp. After a couple of years at that job - which
sometimes involved writing procedures and technotes for the people who
supported the product at customer sites, I heard about an opening in the
company's publications dept as a technical writer. I've been mostly one o'
them, ever since, though at a few different companies. Current gig coming up
on nine years.
Yep, I'd say it's at least possible.
Kevin
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