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Re: Mobile Help for BlackBerry, Windows Mobile, and Palm
Subject:Re: Mobile Help for BlackBerry, Windows Mobile, and Palm From:"Mayur Polepalli" <dbmayur -at- gmail -dot- com> To:"Stefanie Andersen" <sandersen -at- salesforce -dot- com> Date:Fri, 6 Jul 2007 12:09:57 +0800
In my previous company (Sling Media), I wrote for SlingPlayer Mobile.
This software runs on Palm, Windows, and Symbian. I used vanilla HTML
pages for the help. It is light and can run on any Web browser. So, if
the mobile device has a Web browser, the user can access the help.
HTML works well :)
In addition, since your source is in XML, it should not be too complex
to get a pure HTML output.
Let me know if you need more info...
Cheers,
Mayur
On 7/6/07, Stefanie Andersen <sandersen -at- salesforce -dot- com> wrote:
> I'm a technical writer for the mobile division of a CRM software
> company. After rewriting all of the mobile documentation and converting
> it from Word to XML (we use Arbortext Epic for XML authoring), I'm ready
> to implement a help system for the mobile client application, which runs
> on Windows Mobile, BlackBerry, and Palm operating systems.
>
> I'm in the investigation stage now, but I'm having a hard time finding
> information about mobile help authoring in general and specifically
> about mobile help for each OS. I've stumbled across a few articles about
> Windows Mobile help, but even those seem to be scarce. If anyone can
> point me in the direction of some resources, I'd appreciate it!
>
> Stefanie Andersen
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