WebHelp: Problem Calling Up Field-Level Help Topics

["Keith Hansen" <KRH -at- weiland-wfg -dot- com>]

My question involves calling up field-level help topics in a WebHelp
system...

WHAT SHOULD HAPPEN...
In our company's application, when the end user clicks in a field (such
as a text box) and presses F1, a field-level help topic should open for
that field.

WHAT HAPPENS FOR ME...
When I do this in our application, the correct field-level help topic
opens. This is the kind of path displayed in my WebHelp browser:
file:///T:/ApplicationFolder/HelpFilesFolder/Welcome_to_Help.htm#Topic.h
tm

WHAT HAPPENS FOR MY COWORKER...
However, when my coworker does the same procedure in our application,
the field-level help topic does not open. Instead, the path in his
WebHelp browser is:
T:\ApplicationFolder\HelpFilesFolder\Welcome_to_Help.htm

In other words, the Start Page for the help system opens, NOT the
field-level help topic.

WHY THE DIFFERENT RESULTS?
Can anyone shed any light on what's going on? Why the different result?

Someone floated the idea that the security settings may be different on
my coworker's computer than mine. Is this a possible explanation?

One other thing: These field-level help topics are NOT called by the
application using Map IDs. Instead, the actual help topic file name is
coded into the application. (So, "When F1 is pressed in this text box,
open XYZ.htm.") It's a .NET application.

Thanks for any ideas!

Keith
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