PM Woe

Subject: PM Woe
From: "James Barrow" <vrfour -at- verizon -dot- net>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Sat, 21 Jul 2007 06:57:37 -0700

Hello All,

My questions are these:

To whom do you report (what department)?
How much control does your project manager have over your daily activities?

My issue involves three groups of people:

TW = Tech Writers
PM = Project Managers
PMO = Lead Project Manager

The groups above were tasked with developing the following documents:

Document Creation
Document Change Request

I wrote the Document Creation doc and kept it fairly generic with our
organization's departments fitting nicely within a RACI matrix. The PMO
signed-off on this...then she went on vacation. This caused her PMs to
submit all sorts of changes to the document and the document creation
process. The most glaring of these were that the TWs had to ask permission
at every step of the process (permission to start a doc, permission to talk
to a SME, permission to submit a doc, etc.) It was absurd.

I pushed back and got a few of these steps deleted from the process.
Unfortunately, a few remain that make the process sound as if the TWs are
parolees. So, how do you handle your document creation process?

Do you inform your PM every time a document is started?
Do your PMs approve any templates that you create?
Who has the final sign-off on a document?

Thanks,

Jim

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Follow-Ups:

References:
Re: Tips to improve the user manual: From: Raj Machhan

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