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Subject:RE: The Big Deal (was Re: No Time to Read) From:"Dori Green" <dgreen -at- associatedbrands -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 13 Aug 2007 14:59:51 -0400
Richard Lewis wrote
Gunny Sacking is bringing up old complaints with a current complaint.
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Six points for Richard! And a corroborating reference! Here's what I found with a Google on <"gunny sacking" complaints>:
Keep complaints specific, to the moment. Lumping the whole world into one conversation or fight is known as "gunny sacking"-pulling all your old complaints out of the sack where you store them-and it's a sure way to close a child's ears. You'll know you are gunny sacking when you hear always and never. Be specific about what changes you want to see. Not, "Be more respectful!" but, "Please work on remembering to use a tissue, not your sleeve."
I am not affiliated with the referenced site, but I think I'll add it to my "favorites".
Dori Green
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