Re: Front and Back matter in User Guides (where do you put the company contact info)

["CapDev Communications" <capdev -dot- communications -at- gmail -dot- com>]

Caroline,

If you find that you are pressured to place your office contact information
someplace other than the inside front cover, you could add a section called
"Contact Information" to an appropriate place in the book. Your current
practice seems fine with me; this is just another option.

Pat


On 8/20/07, Caroline Tabach <caroline -dot- tabach -at- gmail -dot- com> wrote:
>
> Hi,
> All of our User Guides (and other documents)  contain the contact info
> (addresses, phone numbers, emails) of our offices at the beginning of
> the book beneath copyright info.
> The contact info also appears on the page that would have been the
> back cover (if we were printing).
>
> Someone looking through one of these books (who is neither a writer
> nor an English speaker), told us this information should not appear in
> the beginning of the books and asked why it was there.
>
> My answer was, well, the original professional who put them together
> did it like this, but I did not have an authoritive answer.
>
> I have now checked in the Sun guide "Read me First" which tells you to
> add this info to the beginning of the book.
>
> Is this how everyone does it?
>
> What do you have on the back page, both of a PDF file, or of a printed
> book?
>
> What font size do you use for this information?
>
> Thanks
>
> --
> Caroline Tabach
> Technical Writer
> e-mail: caroline -dot- tabach -at- gmail -dot- com
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-- 
Patricia Egan
P. O. Box 194391
San Francisco, CA 94119-4391
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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