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There's a legal side to listing limitations. If those limitations have a
critical performance or business impact, the company is legally bound to
mention them.
On 8/23/07, Peter Neilson <neilson -at- windstream -dot- net> wrote:
>
> Caroline Tabach wrote:
> > I have a related question here.
> > Our Release notes generally contain the product limitations.
> > Do you add the limitations to the user guide as well, if so where?
> > Often limitations are temporary till product capabilities are
> > expanded.
>
> These issues are rightly decided as corporate policy. Many companies
> regard the mention of limitations as detrimental and fear that any
> publication about future products or product changes might reveal
> secrets or be construed as part of a contract. Generally the legal and
> marketing departments, not technical publications or engineering, set
> these standards.
>
> The board of directors should already have in place the policies for
> distinguishing between helping the customer and aiding the competition.
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