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Subject:Re: A Long Time Ago From:Richard Lewis <tech44writer -at- yahoo -dot- com> To:John Posada <jposada01 -at- yahoo -dot- com>, TechWrl list <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Tue, 18 Sep 2007 12:12:30 -0700 (PDT)
Generic Richard responds:
A company can reprogram all their software and still not have done anything to change their essential functionality.
John Posada <jposada01 -at- yahoo -dot- com> wrote:
First, who said anything about manual functions...EAI is not manual. Second, As is is not limited to essential functionality. It covers ALL functionality. Where are you coming up with your comments?
John Posada
Senior Technical Writer
"They say everyone needs goals. Mine is to live forever.
So far, so good."
----- Original Message ----
From: Richard Lewis
To: TechWrl list
Sent: Tuesday, September 18, 2007 1:07:00 PM
Subject: Re: A Long Time Ago
They may have automated previously manual functions, but nothing you have said here indicates that they have changed any of their essential functionality.
Generic Richard
John Posada wrote:
Not true. I know for a fact that the company for whom I created the documentation has since changed their central EAI application, which connects EVERY backoffice application and affects every process.
Besides...
>You are right in saying that documenting the entire As-Is often takes too long
I didn't say anything close to that. Please don't put words in my mouth.
John Posada
Senior Technical Writer
"They say everyone needs goals. Mine is to live forever.
So far, so good."
----- Original Message ----
From: Richard Lewis
To: John Posada ; Jay Maechtlen ; vrfour -at- verizon -dot- net; TechWrl list
Sent: Tuesday, September 18, 2007 12:18:30 PM
Subject: Re: A Long Time Ago
You are right in saying that documenting the entire As-Is often takes too long. The important thing is to document the essential As-Is. This core essential functionality is generally unchanging. Businesses generally do not change their essential (i.e, technology independent) functionality.
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Create HTML or Microsoft Word content and convert to Help file formats or
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True single source, conditional content, PDF export, modular help.
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