Re: Unique Documentation

["Julie Stickler" <jstickler -at- gmail -dot- com>]

I know I shouldn't even ask (because it's Richard, and I've heard your
"data-flow diagrams are the solution to everything" schpiel MANY times
before), but I am honestly curious.

I'm a user.  I'm on deadline, the boss is hovering every five minutes
asking me if I'm done yet.  But I'm struggling with my new softare,
trying to figure out how to do what I need to do.  In desperation, I
click the Help link.

How on earth will a data-flow diagram help me get my job done?  How
will documenting function boxes and how they lead to other function
boxes help me, the user?   Because I'm currently revising a set of
features-based documenation, and I'm finding them to be very unhelpful
in telling me what a user can do with the software.

In my mind, what I need is task-based user assistance, not a data-flow diagram.

Please don't make me regret asking....
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