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Ensuring that your technical communication is respectful towards other cultures
Subject:Ensuring that your technical communication is respectful towards other cultures From:"Kelly Keck" <kkeck -at- imagine-one -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 10 Oct 2007 13:30:19 -0400
Hello, all,
My company, a government contractor that develops distance learning
software, has recently obtained a contract to develop training that will be
provided to members of the Pakistan Navy.
Although my main role on the project will be to produce the documentation
and the on-line help system, I've also been assigned to do background
research on Pakistani culture, to give the team a better understanding of
our audience and to help make sure we don't inadvertently offend anyone.
And, of course, I'll want to keep that information in mind when I develop
the help system and any user documentation.
I've done some basic background reading, but I'd welcome any tips from
TECHWR-L members, either of resources that are worth checking out or of
specific suggestions on providing training to a Pakistani audience. I'd
also be interested in general discussion of how technical communicators can
be sensitive to differences between their own culture and their audience's.
Thanks very much!
Kelly Keck
Imagine One Technology & Management
Documentation Specialist
(301) 866-4098, ext. 108
kkeck -at- imagine-one -dot- com
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