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Subject:RE: Help button location in dialog boxes From:"Karen L. Zorn" <k -dot- zorn -at- zorntech -dot- com> To:"'Combs, Richard'" <richard -dot- combs -at- Polycom -dot- com>, "'Emelda Ben Shoshan'" <emeldab -at- paradigmgeo -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Wed, 24 Oct 2007 09:15:43 -0700
> I would like to know if there are any standards on where to
> add the Help button (question mark) in dialog boxes. Is it
> normally positioned on the top-right hand corner or on the
> bottom part of the dialog box?
If you put Help buttons in places users are not accustomed to finding them,
you can cause frustration. Yesterday I was working with an online
conferencing application and needed Help. I used the Help menu on the top,
then realized it was for my browser. I finally found Help at the *bottom* of
the application menu, a very small round button with a question mark.
I was frustrated when what I was looking for was not obvious, but I
survived. Consider your users.
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True single source, conditional content, PDF export, modular help.
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