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Ben wrote:
> A possible guideline is use the word, you, in non-procedural content, but avoid it otherwise.
>
I have to ask: Why? Why avoid the word "you?" What is the benefit to the
reader?
I believe that conversational writing is better accepted by readers,
regardless of the content or context.
Note: By "conversational," I do not mean chatty, sloppy, or colloquial.
I mean writing using the same basic language that you would use to talk
to a friend, family member, or acquaintance.
Yes, by all means use the Imperative mood in procedural (or even
non-procedural) content. If I were instructing a friend in face-to-face
conversation, I would say "Click the Franistan button." But I would also
say to that friend "Check that you've entered all the Fritzin
information before you click the Franistan button." Avoiding the
second-person pronoun would force me to shift things to a passive-voice
"Check that the Fritzin information has been entered..." Bleagh!
Again, why avoid "you" in any content, procedural or otherwise?
--
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