RE: know your ... who?

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

Gene Kim-Eng noted:
[...]
> We're periodically audited by our customers and government
> regulators, and nothing we make can be produced until both
> product and all installation, operation and service instructions
> are certified for use on customer equipment by being tested
> under the eye of both customers and government regulators.
> We don't just "meet" our customers, we feel them breathing
> down our necks as they watch over our shoulders.

Suddenly I have greater affection for the customers who live only in my
imagination.  They might not be real, and they might not be all that
accurate, but at least I don't have to wonder if I can get away with
offering them a Tic-Tac.      :-)

Kevin
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