RE: Compare and Contrast Doc Group Performance -- What's a

Subject: RE: Compare and Contrast Doc Group Performance -- What's a
From: "Al Geist" <al -dot- geist -at- geistassociates -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 11 Mar 2008 10:16:05 -0500

I agree with Chris. Awards are nice, but they really don't have anything to
do with accuracy or value to the customer. It's not the fault of the
competitions; it's the nature of them. They cannot measure a document's
value to the customer. However, if someone is willing to slap a dollar or
two (or ten) on the table to buy your book, then it does have value. In
reality, few tech manuals are sold over the counter, but the analogy holds
true in that their cost is built into to the invoice.

Personally, I don't give a rip about how many contests my docs win as long
as the end user says they really helped them.

Al Geist
Technical Writing, Help, Web Design, Video, Photography
Office/Msg: 802-872-9091
Cell: 802-578-3964
Website: www.geistassociates.com
See Also:
Fine Art Photography
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"...I walked to work, quit my job, and kept walking. Better to be a pilgrim
without a destination, I figured, than to cross the wrong threshold each
day." (Anon.)
-----Original Message-----
From: techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+al -dot- geist=geistassociates -dot- com -at- lists -dot- techwr-l -dot- com] On
Behalf Of Chris Borokowski
Sent: Tuesday, March 11, 2008 8:41 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Compare and Contrast Doc Group Performance -- What's a

That your documentation is so good people would buy it as a book if it
were not available from the manufacturer/publisher.

> "What's the measure of a world-class Tech Pubs department?"


http://technical-writing.dionysius.com/
technical writing | consulting | development



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Re: Compare and Contrast Doc Group Performance -- What's a: From: Chris Borokowski

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