Re: How do you manage changes to names

[Peter Neilson <neilson -at- windstream -dot- net>]

In a larger company, where there is an actual technical communications 
department, it is the responsibility of the tech writing manager to stay 
on top of product development so that his team does not get blind-sided 
and saddled with sudden requests.

If there is but one tech writer, then someone in management is 
responsible for ensuring that documentation exists. That manager is the 
one who brings in additional tech writers one month before FCS to write 
the documents, and should be capable of dealing with tech writing as an 
"afterthought" because that's what he does already. It's not the tech 
writer's responsibility.

If the tech writer is told "do it anyway" there ought to be at least 
room for bargaining for time-and-a-half on the overtime required.

Daniel Ng wrote:
> When product names change, it affects various things from marketing
> collateral, user guides source, guide, help systems, file names, setup
> routines, labels, procedures, screenshots. 
> 
> What do you do to make it go down a lot smoother?

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