RE: Word to PDF Prob

[kathleen -at- writefortheuser -dot- com]

I didn't see the original post, but I've been having problems creating
pdf's ever since we installed CS3. Many times when I tried, the Word and
Acrobat would crash. So what I started doing was saving a copy of the
file just to create pdf's. But, I think I've discovered what causes the
problem--having the document in print preview when I start up Acrobat.
Since I've started changing the Word doc to Normal view, I haven't had
problems (until today, when I forgot). 

Just a tip in case anyone else is having weird issues.

Regards,

Kathleen

> -------- Original Message --------
> Subject: RE: Word to PDF Prob
> From: "Sean Brierley" <sbrierley -at- Accu-Time -dot- com>
> Date: Tue, May 13, 2008 10:46 am
> To: "techwr-l List" <techwr-l -at- lists -dot- techwr-l -dot- com>
> 
> 
> Hi,
> 
> IT guys often are unfamiliar with Acrobat. But, without knowing what
> steps you are taking, it's difficult to say how to proceed. Make sure
> you are embedding and subsetting your fonts, make sure your fonts are
> embeddable, check that Distiller is set to fail if fonts are missing
> (otherwise, you won't send the font in the PDF), and make sure all your
> applications have the latest patch or revision.
> 
> Cheers.
> 
> ___________
> Sean Brierley
> Technical Writer
> www.accu-time.com
> 
> 
> 
> -----Original Message-----
> From: Keith Hansen [mailto:KRH -at- weiland-wfg -dot- com] 
> 
> Sean,
> 
> I think I'll need to contact my IT person to sort this one out! 
> 
> Until yesterday, I had no problems generating PDFs. However, another
> person has been conducting various tests on my computer & changing PDF
> configurations. (The PDF Writer seems to have appeared at that point...)
> Now, I'm encountering a whole series of error messages and cannot
> generate PDFs. 
> 
> In other words, it seems too complex for me even to begin explaining!
> (And my knowledge of PDF is quite limited...)
> 
> However, thanks for your willingness to help!
> 
> Keith
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Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

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