Re: Snagit 9 errors

["Rob Hudson" <caveatrob -at- gmail -dot- com>]

I reported my issue and received a note saying they are having their
developers look into it.

Some steps I took to try to correct the problem:

* Installed new DirectX version
* Installed new video drivers

Neither did the trick.

On Tue, Jun 10, 2008 at 4:05 PM,  <rstone75 -at- kc -dot- rr -dot- com> wrote:
> Hi Rob
>
> Have you reported the issue to TechSmith? I ask because I reported mine and received back a message indicating they haven't seen any reports on issues with SnagIt 9.
>
> Cheers... Rick :)
>
> Rob Hudson wrote:
>> The ubiquitious screen capture tool has failed me in its latest
>> incarnation. Version 9 gives persistent "an invalid argument was
>> encountered" errors. Searching the help base revealed no solutions.
>>
>> Any other technical communicators try the newest version and have this
>> difficulty?
>>
>> Should I be looking into alternate software that can capture,
>> annotate, and "torn edge" captures?
>
>
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