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Re: TECHWR-L Digest, Vol 32, Issue 11

Subject: Re: TECHWR-L Digest, Vol 32, Issue 11
From: Steve Sanderson <sesanderson35 -at- yahoo -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Thu, 12 Jun 2008 06:20:55 -0700 (PDT)

Re: Tool to clean up MS Word (2003) (Steve Sanderson)

You can record a macro that pastes in the text as plain text. The menu selection is:

Edit > Paste Special > Unformatted Text

The macro can be added to a toolbar or called from a keyboard shortcut.

Hope this helps;

Steve

----- Original Message ----
From: "techwr-l-request -at- lists -dot- techwr-l -dot- com" <techwr-l-request -at- lists -dot- techwr-l -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Sent: Thursday, June 12, 2008 2:00:01 AM
Subject: TECHWR-L Digest, Vol 32, Issue 11

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---


Today's Topics:

1. RE: Word: "Formatted: French (France)" (Jessica Weissman)
2. Glushko and McGrath's "Document Engineering" (Milan Davidovic)
3. Re: updating or changing sources in links (Ned Bedinger)
4. RE: Text Frames on Graphic (Sam Beard)
5. Re: Time management issues (Stuart Burnfield)
6. RE: Display, Displays, or Appears (Downing, David)
7. RE: Display, Displays, or Appears (Leonard C. Porrello)
8. Re: Display, Displays, or Appears (Milan Davidovic)
9. RE: Display, Displays, or Appears (Leonard C. Porrello)
10. opinion on outline numbering for chapters/sections (Gina Jones)
11. Opinion on outline numbering for chapters/sections? (Geoff Hart)
12. RE: opinion on outline numbering for chapters/sections
(Bonnie Granat)
13. Re: opinion on outline numbering for chapters/sections
(Keith Hood)
14. Re: Snagit 9 errors (Holly Steele)
15. RE: Display, Displays, or Appears (Lauren)
16. RE: opinion on outline numbering for chapters/sections (Lauren)
17. Re: Tool to clean up MS Word (2003) (Kathleen MacDowell)
18. Solved!!! Re: Tool to clean up MS Word (2003) (Kathleen MacDowell)
19. Links break in Word table (Nancy Allison)
20. ANSWER to Links break in Word table (Nancy Allison)
21. RE: ANSWER to Links break in Word table (Lauren)
22. RE: ANSWER to Links break in Word table (Fred Ridder)
23. RE: Tool to clean up MS Word (2003) (Brian Henderson)
24. Re: Tool to clean up MS Word (2003) (Kathleen MacDowell)


----------------------------------------------------------------------

Message: 1
Date: Wed, 11 Jun 2008 08:04:44 -0400
From: "Jessica Weissman" <Jessica -dot- Weissman -at- hillcrestlabs -dot- com>
Subject: RE: Word: "Formatted: French (France)"
To: "Nancy Allison" <maker -at- verizon -dot- net>, "TECHWR-L"
<techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID:
<36E4692623C5974BA6661C0B18EE8EDFEBB793 -at- MAILSERV -dot- hcrest -dot- com>
Content-Type: text/plain; charset="us-ascii"

Nancy mentioned Word text changing itself to French.

I've seen this happen to chunks of transcribed code when Word 2003 is
set to "detect language automatically". I have not figured out just
what code strings look like French.

After some persuasion and low-level bribery my developers have all
turned off "detect language automatically" on their machines. Some of
them even use the codeItem Word style, but not even the best plastic
toys from Archie McPhee can make a coder who writes documents only
occasionally use styles routinely and consistently.

- Jessica



------------------------------

Message: 2
Date: Wed, 11 Jun 2008 09:37:40 -0400
From: "Milan Davidovic" <milan -dot- lists -at- gmail -dot- com>
Subject: Glushko and McGrath's "Document Engineering"
To: TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID:
<98b2fdd50806110637y284a354eta0044b065dd06e43 -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=ISO-8859-1

Has anyone here read Glushko and McGrath's "Document Engineering"?

http://www.amazon.com/Document-Engineering-Analyzing-Designing-Informatics/dp/0262572451/

or

http://tinyurl.com/5a83rv

Too few reviews on Amazon so far.

--
Milan Davidovic
http://altmilan.blogspot.com


------------------------------

Message: 3
Date: Wed, 11 Jun 2008 06:55:12 -0700
From: Ned Bedinger <doc -at- edwordsmith -dot- com>
Subject: Re: updating or changing sources in links
To: Holly Steele <hsteele1 -at- gmail -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID: <484FD940 -dot- 5000504 -at- edwordsmith -dot- com>
Content-Type: text/plain; charset=us-ascii; format=flowed

Holly Steele wrote:

> The weird thing is that pictures will update or respond to changing the
> source if the pictures are formatted as in-line with text.

OK, I see this now in Word 2007. The problem you described is repeatable
by changing the text wrapping around a linked picture from Inline. The
linked picture I did this with immediately rebuilt itself with the right
hand part of the picture showing up on the left hand side. Yow.

If you look under the covers at what the Insert > Picture > Link does to
insert a linked picture, you can see that it is designed for Inline text
only. If you're familiar with the INCLUDEPICTURE field, it is still
available, but I haven't tested it for right operation yet.

I don't envy you. How about letting me know if you need a solution?


Ned Bedinger
doc -at- edwordsmith -dot- com






------------------------------

Message: 4
Date: Wed, 11 Jun 2008 09:00:56 -0500
From: "Sam Beard" <sbeard -at- oico -dot- com>
Subject: RE: Text Frames on Graphic
To: "Rick Quatro" <frameexpert -at- truevine -dot- net>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID: <B638F332A8CC2141985CBEA2A4D2FEC8FC6131 -at- oicmail -dot- oico -dot- com>
Content-Type: text/plain; charset="us-ascii"

Rick,

Thanks much for the info! I'll pass it along to my supervisor. I'm
thinking about getting Frame for myself and, if I do, I'll definitely
keep things like this in mind. Although, I'm curious as to why some of
the text frames worked as they should and others didn't, even though
they were clones of each other.

Thanks again!

Samuel I. Beard, Jr.
Technical Writer
OI Analytical
979 690-1711 Ext. 222
sbeard -at- oico -dot- com


-----Original Message-----
From: Rick Quatro [mailto:frameexpert -at- truevine -dot- net]
Sent: Tuesday, June 10, 2008 12:18 PM
To: Sam Beard; framers -at- lists -dot- frameusers -dot- com
Subject: Re: Text Frames on Graphic

Hi Sam,

You need to Control+Click on the graphic and choose Graphics > Runaround

Properties. Set the value to Don't Run Around and click Set.

Unfortunately, the default for imported graphics is to have the
Runaround
set to Run around Contour. You might want to look at my RunaroundNone
plugin, which remedies this problem. See
http://www.frameexpert.com/plugins/

Rick Quatro
Carmen Publishing
585-659-8267
www.frameexpert.com

> Hello All,
>
>
>
> I'm using Frame 7.2p158 on Windows XP.
>
>
>
> I'm having an issue with text frames on a graphic. I need to place
> some text frames to use as part labels on a graphic. I've created some
> text frames and entered in the text I need for some of the callouts.
> I've then tried to move them into place on the graphic (which is
inside
> an anchored frame). I can place some of them and they show up and I
can
> also select them and relocate/resize them as needed. However, some of
> the text frames don't allow this. Indeed, they end up showing the text
> being below the bottom margin of the text frame. I can't Control-click
> on the frame to select it and I can't resize it without moving the
> underlying graphic. I've tried sending the graphic to back, bringing
the
> text frames to front, but it doesn't make any difference. I've also
> tried looking in the manual and saw something about selecting a
> different color view, but it's really unclear exactly what to do
there.
> I've tried a couple of things with the color views and they haven't
made
> a difference. Can someone please tell me what's happening here?
> Sometimes, I can place a text frame on top of a graphic and have it
> display just fine and others I get the same effect here: the text
frame
> indicating the text is outside of the frame's margins. Sometimes, if I
> nudge the graphic one way or another, the text reappears in the text
> frame. However, that's usually if the text frame is near the edge of
the
> graphic. In this case, I need the text frame over the middle of the
> graphic.
>
>
>
> Any help would be greatly appreciated!
>
>
>
> Thanks in advance,
>
>
>
> Samuel I. Beard, Jr.
>
> Technical Writer
>
> OI Analytical
>
> 979 690-1711 Ext. 222
>
> sbeard -at- oico -dot- com



------------------------------

Message: 5
Date: Wed, 11 Jun 2008 22:36:05 +0800
From: Stuart Burnfield <slb -at- westnet -dot- com -dot- au>
Subject: Re: Time management issues
To: hsteele1 -at- gmail -dot- com
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID: <484FE2D5 -dot- 5020807 -at- westnet -dot- com -dot- au>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed

Hi Holly -

Forget fudge factors--illogical and not useful. ("Based on my
experience, everything takes three times as long as I expect it should
based on my experience." Yup, right.)

JoAnn Hackos has published an online Dependency Calculator:
http://www.comtech-serv.com/dependency_calculator.htm

I've found it to be a very useful planning aid. It avoids the problem
of the 'standard situation', because it's based on your own past
performance, not someone else's. (Of course you still have to track
your projects for a while to get realistic benchmarks.)

Even better, the calculator forces you to think about the special
characteristics or risk factors of this project, and how they might
affect your general metrics either way. These dependencies include:
- Product stability/completeness
- Information availability
- Subject-matter expert availability
- Writers' writing and design experience
- Writers' technical experience

... and some others. Clearly, if the project team is very experienced
in the subject matter, audience, and publishing tools, and the product
is functionally stable and a prototype is available to the project team,
you would expect higher productivity. If you have inexperienced writers,
new documentation tools, invisible subject-matter experts, and a product
that is being redeveloped frantically up till the release date, you must
expect to increase your standard estimates for each of these factors.

Stuart


------------------------------

Message: 6
Date: Wed, 11 Jun 2008 12:47:24 -0400
From: "Downing, David" <DavidDowning -at- Users -dot- com>
Subject: RE: Display, Displays, or Appears
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID: <EAA7B77830F16A42A67406DE98EC1B9F0B06B774 -at- ptah -dot- users -dot- com>
Content-Type: text/plain; charset="us-ascii"

Yes, in the instructions to Grandma's house, you're talking about things
people will see that are unique to that particular situation, and so
need to be explicitly referenced, whereas in the case of a window
opening, you're talking about an expected event.

BTW, Lauren, I was thinking about you asking whether clouds in the sky
appear or are displayed, and I was thinking -- if I ever find myself on
a date, walking with the woman through a park, I'm going to have an
overwhelming temptation to look up at the sky and say "Aren't those
clouds that are being displayed up there beautiful?"
_________

From: "Lauren" <lauren -at- writeco -dot- net>
Subject: RE: Display, Displays, or Appears
To: "'Bonnie Granat'" <bgranat -at- granatedit -dot- com>,
<techwr-l -at- lists -dot- techwr-l -dot- com>

> From: Bonnie Granat

> It seems so basic to me, just like giving directions to
> Grandma's house:
> "After you reach the top of hill, you should see a huge barn
> on the left
> about 200 feet from the road. There's an enormous tree
> halfway between the
> road and the barn. Turn left at the mailbox."

Did the barn "appear" or was it "displayed"?

In the case of windows opening, telling somebody that an action opens a
window, when procedures frequently result in new windows, states the
obvious
and expected result of an action, so the mention of the action, "a
window
opens," is unnecessary.

If the occurrence of a window is rare in the application, then it should
be
addressed, but if nearly every widget is a window, then nearly every
action
to begin a procedure will include, "and a window opens." Isn't that
repetitive?

Lauren

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------------------------------

Message: 7
Date: Wed, 11 Jun 2008 10:16:50 -0700
From: "Leonard C. Porrello" <Leonard -dot- Porrello -at- SoleraTec -dot- com>
Subject: RE: Display, Displays, or Appears
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID:
<0C8F3D44D4B5134D964EC1AA5F1EE7710B7C86 -at- clark -dot- esc -dot- soleratec -dot- com>
Content-Type: text/plain; charset="US-ASCII"

I wonder if anyone has done empirical research on how "The Average User
(TM)" understands "appears" as used in a user's guide. I probably love
theory more than most, but it appears to me that only empirical data can
put this issues to rest.

Leonard



------------------------------

Message: 8
Date: Wed, 11 Jun 2008 13:26:19 -0400
From: "Milan Davidovic" <milan -dot- lists -at- gmail -dot- com>
Subject: Re: Display, Displays, or Appears
To: "Leonard C. Porrello" <Leonard -dot- Porrello -at- soleratec -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<98b2fdd50806111026u41eeb589sc9b958329667b7a -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=ISO-8859-1

On Wed, Jun 11, 2008 at 1:16 PM, Leonard C. Porrello
<Leonard -dot- Porrello -at- soleratec -dot- com> wrote:
> I wonder if anyone has done empirical research on how "The Average User
> (TM)" understands "appears" as used in a user's guide. I probably love
> theory more than most, but it appears to me that only empirical data can
> put this issues to rest.

To plan to gather that data you'd first have to stipulate (or
describe) "average", wouldn't you?

--
Milan Davidovic
http://altmilan.blogspot.com


------------------------------

Message: 9
Date: Wed, 11 Jun 2008 10:35:33 -0700
From: "Leonard C. Porrello" <Leonard -dot- Porrello -at- SoleraTec -dot- com>
Subject: RE: Display, Displays, or Appears
To: "Milan Davidovic" <milan -dot- lists -at- gmail -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<0C8F3D44D4B5134D964EC1AA5F1EE7710B7C87 -at- clark -dot- esc -dot- soleratec -dot- com>
Content-Type: text/plain; charset="US-ASCII"

One would. That's why I used scare quotes.

Leonard

-----Original Message-----
From: Milan Davidovic [mailto:milan -dot- lists -at- gmail -dot- com]
Sent: Wednesday, June 11, 2008 10:26 AM
To: Leonard C. Porrello
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Re: Display, Displays, or Appears

On Wed, Jun 11, 2008 at 1:16 PM, Leonard C. Porrello
<Leonard -dot- Porrello -at- soleratec -dot- com> wrote:
> I wonder if anyone has done empirical research on how "The Average
User
> (TM)" understands "appears" as used in a user's guide. I probably love
> theory more than most, but it appears to me that only empirical data
can
> put this issues to rest.

To plan to gather that data you'd first have to stipulate (or
describe) "average", wouldn't you?

--
Milan Davidovic
http://altmilan.blogspot.com


------------------------------

Message: 10
Date: Wed, 11 Jun 2008 13:59:11 -0400
From: "Gina Jones" <gina -dot- techwriter -at- gmail -dot- com>
Subject: opinion on outline numbering for chapters/sections
To: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<328337730806111059y6e307a92wae66394f17bf0bcf -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=ISO-8859-1

Hey Everyone,

I'm normally a lurker. I benefit from this list and thank all of you for
your participation.

I need some opinions on my numbering sequence in a User Guide. My client
specifically requested that I embed the Quick Start into the manual and
provide more details. I'm not a fan of outline numbering in user guides, but
must follow their corporate style guide. Below is this particular numbering
sequence.
*
2.2*** Software Quick Start
2.2.1 Set Up Software Web Appliance
2.2.1.1 A) Configure the Web Appliance
<Step/Action table here>
1
2 a)
b)
c)
d)
e)
f)
2.2.1.2 B) Configure the Analyzers
<Step/Action table here>
1
2
2.2.1.3 C) Connect the Switch to the Analyzers
<Step/Action table here>
1
2
2.2.1.4 D) Connect the Ethernet.

2.2.1.5 E) Access the Web Application.
<Step/Action table here>
1
2

2.2.2 Set up Downstream Monitoring


Once I get to 2.2.1.1 I feel that the instructions become confusing, so I
put A), B), C), etc. at the beginning of the headings since they are part of
the sequence of steps. However, now I'm thinking that it makes it more
confusing. What do you think?

Thanks all!

Gina
**


------------------------------

Message: 11
Date: Wed, 11 Jun 2008 14:12:27 -0400
From: Geoff Hart <ghart -at- videotron -dot- ca>
Subject: Opinion on outline numbering for chapters/sections?
To: TECHWR-L List <techwr-l -at- lists -dot- techwr-l -dot- com>, Gina Jones
<gina -dot- techwriter -at- gmail -dot- com>
Message-ID: <98ED3F26-3A62-49F1-839F-C8B595369A0F -at- videotron -dot- ca>
Content-Type: text/plain; charset=US-ASCII; delsp=yes; format=flowed

Gina Jones wondered: <<I need some opinions on my numbering sequence
in a User Guide. My client specifically requested that I embed the
Quick Start into the manual and provide more details. I'm not a fan
of outline numbering in user guides, but must follow their corporate
style guide. Below is this particular numbering sequence.
2.2*** Software Quick Start
2.2.1 Set Up Software Web Appliance
2.2.1.1 A) Configure the Web Appliance
<Step/Action table here>
2.2.1.2 B) Configure the Analyzers
<Step/Action table here> >>

The first thing I'd note is that the first two headings serve little
or no useful purpose, particularly if they are only headings and have
no text between them and the next headings. Why not simplify collapse
the hierarchy as follows:

2.2 Quickstart guide for the [name] software
2.2.1 Configuring the Web Appliance
2.2.2 Confguring the analyzers

And so on. Better still, if you can convince them to bundle the
quickstart guide separately, move that information to the title page,
and the structure then becomes:
Quickstart guide for the [name] software
1. Configuring the Web Appliance
2. Confguring the analyzers

Even if the client requires outline numbering, it should be possible
to convince them to let section headings exist without numbers, as I
proposed in my second example.


----------------------------------------------------
-- Geoff Hart
ghart -at- videotron -dot- ca / geoffhart -at- mac -dot- com
www.geoff-hart.com
--------------------------------------------------
***Now available*** _Effective onscreen editing_
(http://www.geoff-hart.com/home/onscreen-book.htm)

Print version: http://stores.lulu.com/store.php?fStoreID=1505747



------------------------------

Message: 12
Date: Wed, 11 Jun 2008 14:12:28 -0400
From: "Bonnie Granat" <bgranat -at- granatedit -dot- com>
Subject: RE: opinion on outline numbering for chapters/sections
To: "'Gina Jones'" <gina -dot- techwriter -at- gmail -dot- com>,
<techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID: <009401c8cbee$b7134ed0$2f01a8c0 -at- GranatEditOne>
Content-Type: text/plain; charset="us-ascii"

The text you write under the heading "2.2.1 Set Up Software Web
Appliance," should present enough information for the reader to understand
that the subsections are steps. There is no need, in my opinion, to further
burden the reader with A), B), C), etc. If the subsections are all steps,
which it appears that they are, the text of the headings are right there for
all to see. So I'd recommend discarding the A), B), C), etc.

Bonnie Granat
http://www.GranatEdit.com

> -----Original Message-----
> From:
> techwr-l-bounces+bgranat=granatedit -dot- com -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+bgranat=granatedit -dot- com -at- lists -dot- techwr-l
> .com] On Behalf Of Gina Jones
> Sent: Wednesday, June 11, 2008 1:59 PM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: opinion on outline numbering for chapters/sections
>
> Hey Everyone,
>
> I'm normally a lurker. I benefit from this list and thank all
> of you for your participation.
>
> I need some opinions on my numbering sequence in a User
> Guide. My client specifically requested that I embed the
> Quick Start into the manual and provide more details. I'm not
> a fan of outline numbering in user guides, but must follow
> their corporate style guide. Below is this particular
> numbering sequence.
> *
> 2.2*** Software Quick Start
> 2.2.1 Set Up Software Web Appliance
> 2.2.1.1 A) Configure the Web Appliance
> <Step/Action table here>
> 1
> 2 a)
> b)
> c)
> d)
> e)
> f)
> 2.2.1.2 B) Configure the Analyzers
> <Step/Action table here>
> 1
> 2
> 2.2.1.3 C) Connect the Switch to the Analyzers
> <Step/Action table here>
> 1
> 2
> 2.2.1.4 D) Connect the Ethernet.
>
> 2.2.1.5 E) Access the Web Application.
> <Step/Action table here>
> 1
> 2
>
> 2.2.2 Set up Downstream Monitoring
>
>
> Once I get to 2.2.1.1 I feel that the instructions become
> confusing, so I put A), B), C), etc. at the beginning of the
> headings since they are part of the sequence of steps.
> However, now I'm thinking that it makes it more confusing.
> What do you think?
>




------------------------------

Message: 13
Date: Wed, 11 Jun 2008 11:36:52 -0700 (PDT)
From: Keith Hood <klhra -at- yahoo -dot- com>
Subject: Re: opinion on outline numbering for chapters/sections
To: techwr-l -at- lists -dot- techwr-l -dot- com, Gina Jones
<gina -dot- techwriter -at- gmail -dot- com>
Message-ID: <521617 -dot- 1807 -dot- qm -at- web36307 -dot- mail -dot- mud -dot- yahoo -dot- com>
Content-Type: text/plain; charset=us-ascii

I suggest putting the Quick Start thing at the back as an annex, and put in a TOC entry that shows the page it starts on. That way you don't have to worry about its numbering scheme meshing with the outline numbering in the rest of the document. That makes it easier to create sensible outline numbering in both the QS and the main body of the doc. If you make it an annex, I would recommend that somewhere in the main body you put an "About the Quick Start" section that gives a quick overview - not a TOC - of the QS contents.



I think having numbering like this:

2.2.1.1 A)
2.2.1.2 B)

is even more confusing. The presence of 2.2.1.1 A) implies that there is a 2.2.1.1 B).

And, the presence of 2.2.1.1 B) implies that it should be led by 2.2.1.1 A).

I'm pretty sure this kind of numbering will make some people think that some content is missing.

If it was my project, I would do everything I could to restrict the number of heading levels to no more than three. More than three levels in the TOC, and it becomes confusing to the reader and people are more likely to lose their place. (This is, of course, assuming a relatively low level of reader capability, which is often a good idea.) That 3-level rule forces me to think really long and hard about how the content should really be organized. Sometimes you just have to give up and go more than three levels deep, but in my experience that doesn't happen very often.


--- On Wed, 6/11/08, Gina Jones <gina -dot- techwriter -at- gmail -dot- com> wrote:

> From: Gina Jones <gina -dot- techwriter -at- gmail -dot- com>
> Subject: opinion on outline numbering for chapters/sections
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Date: Wednesday, June 11, 2008, 1:59 PM
> Hey Everyone,
>
> I'm normally a lurker. I benefit from this list and
> thank all of you for
> your participation.
>
> I need some opinions on my numbering sequence in a User
> Guide. My client
> specifically requested that I embed the Quick Start into
> the manual and
> provide more details. I'm not a fan of outline
> numbering in user guides, but
> must follow their corporate style guide. Below is this
> particular numbering
> sequence.
> *
> 2.2*** Software Quick Start
> 2.2.1 Set Up Software Web Appliance
> 2.2.1.1 A) Configure the Web Appliance
> <Step/Action table here>
> 1
> 2 a)
> b)
> c)
> d)
> e)
> f)
> 2.2.1.2 B) Configure the Analyzers
> <Step/Action table here>
> 1
> 2
> 2.2.1.3 C) Connect the Switch to the Analyzers
> <Step/Action table here>
> 1
> 2
> 2.2.1.4 D) Connect the Ethernet.
>
> 2.2.1.5 E) Access the Web Application.
> <Step/Action table here>
> 1
> 2
>
> 2.2.2 Set up Downstream Monitoring
>
>
> Once I get to 2.2.1.1 I feel that the instructions become
> confusing, so I
> put A), B), C), etc. at the beginning of the headings since
> they are part of
> the sequence of steps. However, now I'm thinking that
> it makes it more
> confusing. What do you think?






------------------------------

Message: 14
Date: Wed, 11 Jun 2008 13:48:51 -0500
From: "Holly Steele" <hsteele1 -at- gmail -dot- com>
Subject: Re: Snagit 9 errors
To: "Rob Hudson" <caveatrob -at- gmail -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<bf1679400806111148p1751ba9clb48e481dde8fb15f -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=UTF-8

I have been using ScreenHunter. It is a free screen capture program and
while it can do more if you pay for the product, the free product does
rectangular screen capture, actice window, and full screen captures with or
without a mouse.

Holly

2008/6/10 Rob Hudson <caveatrob -at- gmail -dot- com>:

> I reported my issue and received a note saying they are having their
> developers look into it.
>
> Some steps I took to try to correct the problem:
>
> * Installed new DirectX version
> * Installed new video drivers
>
> Neither did the trick.
>
> On Tue, Jun 10, 2008 at 4:05 PM, <rstone75 -at- kc -dot- rr -dot- com> wrote:
> > Hi Rob
> >
> > Have you reported the issue to TechSmith? I ask because I reported mine
> and received back a message indicating they haven't seen any reports on
> issues with SnagIt 9.
> >
> > Cheers... Rick :)
> >
> > Rob Hudson wrote:
> >> The ubiquitious screen capture tool has failed me in its latest
> >> incarnation. Version 9 gives persistent "an invalid argument was
> >> encountered" errors. Searching the help base revealed no solutions.
> >>
> >> Any other technical communicators try the newest version and have this
> >> difficulty?
> >>
> >> Should I be looking into alternate software that can capture,
> >> annotate, and "torn edge" captures?
> >
> >
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create HTML or Microsoft Word content and convert to Help file formats or
> printed documentation. Features include support for Windows Vista & 2007
> Microsoft Office, team authoring, plus more.
> http://www.DocToHelp.com/TechwrlList
>
> True single source, conditional content, PDF export, modular help.
> Help & Manual is the most powerful authoring tool for technical
> documentation. Boost your productivity! http://www.helpandmanual.com
>
> ---
> You are currently subscribed to TECHWR-L as hsteele1 -at- gmail -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit
> http://lists.techwr-l.com/mailman/options/techwr-l/hsteele1%40gmail.com
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> http://www.techwr-l.com/ for more resources and info.
>
>


------------------------------

Message: 15
Date: Wed, 11 Jun 2008 11:57:43 -0700
From: "Lauren" <lauren -at- writeco -dot- net>
Subject: RE: Display, Displays, or Appears
To: "'Milan Davidovic'" <milan -dot- lists -at- gmail -dot- com>, "'Leonard C.
Porrello'" <Leonard -dot- Porrello -at- soleratec -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID: <20080611185741 -dot- 4219D8EC45 -at- web -dot- techwr-l -dot- com>
Content-Type: text/plain; charset="us-ascii"

> From: Milan Davidovic

> To plan to gather that data you'd first have to stipulate (or
> describe) "average", wouldn't you?

"Typical" would probably be more appropriate than "average," since people
tend to use "average" to mean "median" and "median user" just doesn't sound
right.

Lauren





------------------------------

Message: 16
Date: Wed, 11 Jun 2008 12:13:18 -0700
From: "Lauren" <lauren -at- writeco -dot- net>
Subject: RE: opinion on outline numbering for chapters/sections
To: "'Gina Jones'" <gina -dot- techwriter -at- gmail -dot- com>,
<techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID: <20080611191314 -dot- 5611D8BD02 -at- web -dot- techwr-l -dot- com>
Content-Type: text/plain; charset="us-ascii"

I got confused with the roman letters. Legal, or "interleaved," numbering
is not confusing to me. But when I see "2.2.1.1 A)" followed by "2.2.1.2
B)," I wonder what happened between the two steps because something is
missing. Also, using a closing parenthesis after a roman letter step number
in a legal list is confusing.

Why do you find legal numbering confusing? Is it new to you? What do the
asterisks represent? Have you taken a look at IEEE styles where legal
numbering is recommended?
http://standards.ieee.org/guides/style/section4.html#805

IEEE also discusses how to handle numbered lists in the section above.

IEEE demonstrates by example how to use legal numbering in its style guide.
http://standards.ieee.org/guides/style/

Lauren

> From: Gina Jones

> Hey Everyone,
>
> I'm normally a lurker. I benefit from this list and thank all
> of you for
> your participation.
>
> I need some opinions on my numbering sequence in a User
> Guide. My client
> specifically requested that I embed the Quick Start into the
> manual and
> provide more details. I'm not a fan of outline numbering in
> user guides, but
> must follow their corporate style guide. Below is this
> particular numbering
> sequence.
> *
> 2.2*** Software Quick Start
> 2.2.1 Set Up Software Web Appliance
> 2.2.1.1 A) Configure the Web Appliance
> <Step/Action table here>
> 1
> 2 a)
> b)
> c)
> d)
> e)
> f)
> 2.2.1.2 B) Configure the Analyzers
> <Step/Action table here>
> 1
> 2
> 2.2.1.3 C) Connect the Switch to the Analyzers
> <Step/Action table here>
> 1
> 2
> 2.2.1.4 D) Connect the Ethernet.
>
> 2.2.1.5 E) Access the Web Application.
> <Step/Action table here>
> 1
> 2
>
> 2.2.2 Set up Downstream Monitoring
>
>
> Once I get to 2.2.1.1 I feel that the instructions become
> confusing, so I
> put A), B), C), etc. at the beginning of the headings since
> they are part of
> the sequence of steps. However, now I'm thinking that it makes it more
> confusing. What do you think?




------------------------------

Message: 17
Date: Wed, 11 Jun 2008 14:21:10 -0500
From: "Kathleen MacDowell" <kathleen -at- writefortheuser -dot- com>
Subject: Re: Tool to clean up MS Word (2003)
To: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<a6597e660806111221l4af8204es862f20d6041bf96 -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=UTF-8

Well, it's happened, though it hasn't been a year! (anyone remember
this thread?)

I used to have a (free) tool called Plain Text (I think) that you used
as follows (on PC):

1. copy the formatted text
2. click on the PT icon (desktop or taskbar)
3. paste the unformatted text into the new location

I don't recall who wrote the tool, or which list told me about it;
it's been several years. I'm getting way too many hits when I google
Plain Text and when I search my gmail account.

Anyone recall this program? If you even have a good search term, that
would be fine. Sometimes I'm just not approaching the concept
correctly :-)

TIA

Kathleen

On 4/17/08, Dan Goldstein <DGoldstein -at- riverainmedical -dot- com> wrote:
> Just imagine, a year from now: An exhausted tech writer actually needs a
> "tool to clean up MS Word"... at three in the morning... Googles for
> it... and finds... :-)
>
> > -----Original Message-----
> > From: richard.melanson
> > Sent: Thursday, April 17, 2008 9:18 AM
> > To: lauren -at- writeco; jposada99 -at- gmail
> > Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> > Subject: RE: Tool to clean up MS Word (2003)
> >
> > Here let me get in on this, I think all this
> > bandwidth about this is a joke! Yell at each
> > other somewhere else. Rick
> >
>
> This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Create HTML or Microsoft Word content and convert to Help file formats or
> printed documentation. Features include support for Windows Vista & 2007
> Microsoft Office, team authoring, plus more.
> http://www.DocToHelp.com/TechwrlList
>
> True single source, conditional content, PDF export, modular help.
> Help & Manual is the most powerful authoring tool for technical
> documentation. Boost your productivity! http://www.helpandmanual.com
>
> ---
> You are currently subscribed to TECHWR-L as kathleen -at- writefortheuser -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit http://lists.techwr-l.com/mailman/options/techwr-l/kathleen%40writefortheuser.com
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> http://www.techwr-l.com/ for more resources and info.
>
>
>



--
Kathleen MacDowell
www.writefortheuser.com


------------------------------

Message: 18
Date: Wed, 11 Jun 2008 14:24:44 -0500
From: "Kathleen MacDowell" <kathleen -at- writefortheuser -dot- com>
Subject: Solved!!! Re: Tool to clean up MS Word (2003)
To: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<a6597e660806111224j3a0d579bqd10080cc6290719e -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=UTF-8

I found the .exe on my desktop.

BTW: If anyone's interested, it's actually Pure Text. If you want
further info, I'll look it up for you.

Regards,

Kathleen

On 6/11/08, Kathleen MacDowell <kathleen -at- writefortheuser -dot- com> wrote:
> Well, it's happened, though it hasn't been a year! (anyone remember
> this thread?)
>
> I used to have a (free) tool called Plain Text (I think) that you used
> as follows (on PC):
>
> 1. copy the formatted text
> 2. click on the PT icon (desktop or taskbar)
> 3. paste the unformatted text into the new location
>
> I don't recall who wrote the tool, or which list told me about it;
> it's been several years. I'm getting way too many hits when I google
> Plain Text and when I search my gmail account.
>
> Anyone recall this program? If you even have a good search term, that
> would be fine. Sometimes I'm just not approaching the concept
> correctly :-)
>
> TIA
>
> Kathleen
>
> On 4/17/08, Dan Goldstein <DGoldstein -at- riverainmedical -dot- com> wrote:
> > Just imagine, a year from now: An exhausted tech writer actually needs a
> > "tool to clean up MS Word"... at three in the morning... Googles for
> > it... and finds... :-)
> >
> > > -----Original Message-----
> > > From: richard.melanson
> > > Sent: Thursday, April 17, 2008 9:18 AM
> > > To: lauren -at- writeco; jposada99 -at- gmail
> > > Cc: techwr-l -at- lists -dot- techwr-l -dot- com
> > > Subject: RE: Tool to clean up MS Word (2003)
> > >
> > > Here let me get in on this, I think all this
> > > bandwidth about this is a joke! Yell at each
> > > other somewhere else. Rick
> > >
> >
> > This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.
> >
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >
> > Create HTML or Microsoft Word content and convert to Help file formats or
> > printed documentation. Features include support for Windows Vista & 2007
> > Microsoft Office, team authoring, plus more.
> > http://www.DocToHelp.com/TechwrlList
> >
> > True single source, conditional content, PDF export, modular help.
> > Help & Manual is the most powerful authoring tool for technical
> > documentation. Boost your productivity! http://www.helpandmanual.com
> >
> > ---
> > You are currently subscribed to TECHWR-L as kathleen -at- writefortheuser -dot- com -dot-
> >
> > To unsubscribe send a blank email to
> > techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> > or visit http://lists.techwr-l.com/mailman/options/techwr-l/kathleen%40writefortheuser.com
> >
> >
> > To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
> >
> > Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> > http://www.techwr-l.com/ for more resources and info.
> >
> >
> >
>
>
>
> --
> Kathleen MacDowell
> www.writefortheuser.com
>


--
Kathleen MacDowell
www.writefortheuser.com


------------------------------

Message: 19
Date: Wed, 11 Jun 2008 14:34:59 -0500 (CDT)
From: Nancy Allison <maker -at- verizon -dot- net>
Subject: Links break in Word table
To: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<22152063 -dot- 9171691213212899392 -dot- JavaMail -dot- root -at- vms071 -dot- mailsrvcs -dot- net>
Content-Type: text/plain; charset=UTF-8

I have had no luck googling this.

I am copying URLs from the Address field in IE, and pasting them into two columns in a Word table.

In the middle column, the links break. Control-click does nothing.

In the right-hand column, Control-click works.

What is going on? (Unfortunatly, I can't simply get rid of the middle column.)

Thanks.
--Nancy



------------------------------

Message: 20
Date: Wed, 11 Jun 2008 14:40:46 -0500 (CDT)
From: Nancy Allison <maker -at- verizon -dot- net>
Subject: ANSWER to Links break in Word table
To: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<14757876 -dot- 9173081213213247123 -dot- JavaMail -dot- root -at- vms071 -dot- mailsrvcs -dot- net>
Content-Type: text/plain; charset=UTF-8

I dunno why this is, but if you insert a space between the end of the URL and the section symbol that appears at the end of every cell of a table, the link lights up and works. That was the problem.

>From: Nancy Allison <maker -at- verizon -dot- net>
>Date: 2008/06/11 Wed PM 03:34:59 EDT
>To: techwr-l -at- lists -dot- techwr-l -dot- com
>Subject: Links break in Word table

>I have had no luck googling this.
>
>I am copying URLs from the Address field in IE, and pasting them into two columns in a Word table.
>
>In the middle column, the links break. Control-click does nothing.
>
>In the right-hand column, Control-click works.
>
>What is going on? (Unfortunatly, I can't simply get rid of the middle column.)
>
>Thanks.
>--Nancy
>
>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
>Create HTML or Microsoft Word content and convert to Help file formats or
>printed documentation. Features include support for Windows Vista & 2007
>Microsoft Office, team authoring, plus more.
>http://www.DocToHelp.com/TechwrlList
>
>True single source, conditional content, PDF export, modular help.
>Help & Manual is the most powerful authoring tool for technical
>documentation. Boost your productivity! http://www.helpandmanual.com
>
>---
>You are currently subscribed to TECHWR-L as maker -at- verizon -dot- net -dot-
>
>To unsubscribe send a blank email to
>techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
>or visit http://lists.techwr-l.com/mailman/options/techwr-l/maker%40verizon.net
>
>
>To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
>Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>http://www.techwr-l.com/ for more resources and info.



------------------------------

Message: 21
Date: Wed, 11 Jun 2008 12:49:37 -0700
From: "Lauren" <lauren -at- writeco -dot- net>
Subject: RE: ANSWER to Links break in Word table
To: "'Nancy Allison'" <maker -at- verizon -dot- net>,
<techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID: <20080611194923 -dot- E0E4B8D216 -at- web -dot- techwr-l -dot- com>
Content-Type: text/plain; charset="us-ascii"

You're so funny, Nancy. You ask a question that really gets me thinking and
before I can respond, you've answered your own question. Now if only we all
could be as effective at troubleshooting...

About the links in Word, this is sometimes an issue in Outlook, too, Word
will include any character after a link, except a space, as part of the link
and this may be what is happening with your sections. This creates
difficulty in documents where a link may be at the end of a sentence. Word
will pick-up a period typed at the end of URL, but not if a space is typed
first and then deleted after the period is typed.

Lauren

> -----Original Message-----
> From: Nancy Allison

> I dunno why this is, but if you insert a space between the
> end of the URL and the section symbol that appears at the end
> of every cell of a table, the link lights up and works. That
> was the problem.
>
> >From: Nancy Allison

> >I am copying URLs from the Address field in IE, and pasting
> them into two columns in a Word table.
> >
> >In the middle column, the links break. Control-click does nothing.




------------------------------

Message: 22
Date: Wed, 11 Jun 2008 15:52:06 -0400
From: Fred Ridder <docudoc -at- hotmail -dot- com>
Subject: RE: ANSWER to Links break in Word table
To: Nancy Allison <maker -at- verizon -dot- net>, <techwr-l -at- lists -dot- techwr-l -dot- com>
Message-ID: <BAY106-W497180B4B38A861DA1B00DBAB20 -at- phx -dot- gbl>
Content-Type: text/plain; charset="Windows-1252"


Nancy Allison wrote:

> I dunno why this is, but if you insert a space between
> the end of the URL and the section symbol that appears
> at the end of every cell of a table, the link lights up
> and works. That was the problem.

The end-of-cell symbol has a unique character code, and
MS Word apparently does not properly recognize it as a
whitespace character along with spaces, non-breaking
spaces, tabs, and end-of-paragraph marks. Instead of
seeing it as a delimiter, it considers it part of the preceding
string; but since it *knows* that a valid URL can't include
the end-of-cell mark it decides that the string can't be a URL.

Silly Word...

-FR

_________________________________________________________________
Now you can invite friends from Facebook and other groups to join you on Windows Live? Messenger. Add now.
https://www.invite2messenger.net/im/?source=TXT_EML_WLH_AddNow_Now

------------------------------

Message: 23
Date: Wed, 11 Jun 2008 15:47:30 -0700
From: "Brian Henderson" <brian-henderson -at- cox -dot- net>
Subject: RE: Tool to clean up MS Word (2003)
To: "Kathleen MacDowell" <kathleen -at- writefortheuser -dot- com>, "Dan
Goldstein" <DGoldstein -at- riverainmedical -dot- com>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID: <BHENLBPDFFEAIFEMAICLIEFLCLAA -dot- brian-henderson -at- cox -dot- net>
Content-Type: text/plain; charset="US-ASCII"

http://www.stevemiller.net/puretext/

___________________________________

I used to have a (free) tool called Plain Text (I think) that you used
as follows (on PC):

1. copy the formatted text
2. click on the PT icon (desktop or taskbar)
3. paste the unformatted text into the new location

I don't recall who wrote the tool, or which list told me about it;
it's been several years. I'm getting way too many hits when I google
Plain Text and when I search my gmail account.

Anyone recall this program? If you even have a good search term, that
would be fine. Sometimes I'm just not approaching the concept
correctly :-)

TIA

Kathleen





------------------------------

Message: 24
Date: Wed, 11 Jun 2008 22:25:31 -0500
From: "Kathleen MacDowell" <kathleen -at- writefortheuser -dot- com>
Subject: Re: Tool to clean up MS Word (2003)
To: "Brian Henderson" <brian-henderson -at- cox -dot- net>
Cc: techwr-l -at- lists -dot- techwr-l -dot- com
Message-ID:
<a6597e660806112025t2946c5ddp24a0b180a80fb811 -at- mail -dot- gmail -dot- com>
Content-Type: text/plain; charset=UTF-8

Thanks, Brian!!!

I finally found the .exe after I wrote, but it's always good to know the source.

Regards,

Kathleen

On Wed, Jun 11, 2008 at 5:47 PM, Brian Henderson
<brian-henderson -at- cox -dot- net> wrote:
> http://www.stevemiller.net/puretext/
>
> ___________________________________
>
> I used to have a (free) tool called Plain Text (I think) that you used
> as follows (on PC):
>
> 1. copy the formatted text
> 2. click on the PT icon (desktop or taskbar)
> 3. paste the unformatted text into the new location
>
> I don't recall who wrote the tool, or which list told me about it;
> it's been several years. I'm getting way too many hits when I google
> Plain Text and when I search my gmail account.
>
> Anyone recall this program? If you even have a good search term, that
> would be fine. Sometimes I'm just not approaching the concept
> correctly :-)
>
> TIA
>
> Kathleen
>
>
>
>
>



--
Kathleen MacDowell
www.writefortheuser.com


------------------------------

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