A reminder about the importance of getting it right

Subject: A reminder about the importance of getting it right
From: Michael West <WestM -at- conwag -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Mon, 16 Jun 2008 13:52:06 +1000

Manuals added to Qantas emergency: probe

Conflicting advice between two manuals contributed to the emergency
landing of a Qantas jet in Los Angeles earlier this year, the aviation
safety investigator has found.

The Sydney-bound plane, with 232 passengers and crew aboard, was moments
from lifting off in late March when the pilot noticed a warning light in
the cockpit.

The pilot aborted takeoff, the plane braked heavily and passengers were
told by Qantas crew members to "brace" as the jumbo came to an abrupt
halt.

An Australian Transport Safety Bureau report released on Monday said
conflicting advice in the Flight Crew Training Manual (FCTM) and the
Flight Crew Operations Manual (FCOM) had "created the potential for
confusion".

"The conflicting information between the FCOM and the FCTM regarding
hydraulic system pressure loss created the potential for confusion by
flight crew," the bureau said.

Qantas has asked the plane's manufacturer to clarify the FCTM.

"The operator suggested to the manufacturer that, if it was not policy to
land at the nearest suitable airport in the case of a single hydraulic
system failure, the FCTM text be either clarified or deleted," the
bureau's report said.

http://au.news.yahoo.com/080616/2/17ao5.html
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.


Previous by Author: Re: Display, Displays, or Appears
Next by Author: Re: Roundtrip, round trip, round-trip?
Previous by Thread: RE: Documentation Management System Recommendation
Next by Thread: Documentation Management System


What this post helpful? Share it with friends and colleagues:


Sponsored Ads