Exploring new documentation options

["Shannon Wade" <SWade -at- daktronics -dot- com>]

We are currently in the process of exploring new software to write our manuals. We are users of Word 2007. We find it horribly inadequate to meet our documentation needs. Can any of you that work for software companies (or write software) offer any information? 

We would like something that can interact with Windchill and Glovia and that is also user-friendly when it comes to developing software help files. We're currently using RoboHelp for the help files and are experiencing painful moments with it as well. (Read: we probably wouldn't mind switching from that either.)

We've explored FrameMaker, Author-It and ArborText. Do any of you have opinions on these programs? Are there other programs you can think of that might be more efficient?

I subscribe to digest, so if you could please send responses to me directly and to the list, I would appreciate it.


Thanks,
 
Shannon Wade
DAKTRONICS
605-697-3219
swade -at- daktronics -dot- com

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