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The Web site should have been designed to send only a single summary
e-mail for each actual purchase, regardless of how many times you view
the summary page.
(For that matter: If a customer makes repeated, identical purchases of
an item (as opposed to purchasing multiple units of the same item), the
Web site should use a popup or e-mail requesting confirmation of the
multiple, identical purchases. But maybe they do this already.)
Good software anticipates likely user errors.
> -----Original Message-----
> From: McLauchlan, Kevin
> Sent: Wednesday, July 16, 2008 9:47 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: side-effect of tabbed browsing
>
> This is from one of my "duh" or perhaps "doh!" moments, but
> maybe some of you would have occasion to mention it as a
> caution in a customer document...
>
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