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Subject:RE: Why didn't they ask US for help??? From:Paul Hanson <phanson -at- Quintrex -dot- com> To:"techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com> Date:Mon, 25 Aug 2008 10:53:46 -0500
Off-list, I suggested that if the Doc group is working on 'Billable' projects, assigning them an internal 'Non-Billable' project might have been considered a good reason to not have the Doc group work on it.
In my world, Billable projects trump non-billable all the time.
-----Original Message-----
From: techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+phanson=quintrex -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Victoria Wroblewski
Sent: Monday, August 25, 2008 10:52 AM
To: Downing, David; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Why didn't they ask US for help???
-----Original Message-----
From: Downing, David
Sent: Monday, August 25, 2008 10:20 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Why didn't they ask US for help???
> It would have been nice if they'd at least thought
> of asking us, and I'm wondering why they didn't.
1. Politics isn't just something on the evening news. I wouldn't be
surprised if the internal politics would make the IT group think that
they shouldn't even bother to ask (although you'd think it'd be worth it
to have IT "owe you one" when you're on a deadline and you have a PC
crash to deal with).
2. Whoever wrote up the instructions is someone who thinks "it isn't
that hard" to do. I worked one place where that was the situation, and
although it was an ego-blow to the person at first, they were happy to
hear our suggestions and we were happy to help when they asked for input
from the writers.
- V
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ComponentOne Doc-To-Help gives you everything you need to author and
publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial. http://www.componentone.com/DocToHelp/
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
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