Creating online tutorials

["Sonja McShane" <sonjamcshane -at- gmail -dot- com>]

Hi everyone,

Time to 'unlurk' and ask for help, please! I need to create some tutorials,
using MadCap Mimic, about my company's software products. I think I could
probably do a reasonable job with what I already know about tech writing,
but I really want these tutorials to be outstanding.

I've done some preliminary searching for information about creating
tutorials and what makes a good tutorial, but oddly enough there doesn't
seem to be much around. I'd really appreciate it if anyone could pass on
any:

   - tips about writing tutorials
   - 'gotchas' I should know about
   - links to examples of excellent online, interactive tutorials
   (preferably explaining how to use software)
   - links to how to write tutorials
   - 'pet peeves' about tutorials you've used in the past.

If you could please send the details to me at sonja -dot- mcshane -at- str -dot- com -dot- au,
and I'll post a summary in the next few days.

Thanks very much,
Sonja



Sonja McShane

Senior Technical Writer

Space-Time Research Pty Ltd

Level 1 630 Church Street

RICHMOND VIC 3121 AUSTRALIA
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