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I think more information is needed. What basic debugging steps has the
client performed? Have they tried logging onto the server and running
the file directly there, rather than via a link? Have they actually
linked to the file they say they have, and is that the file they
/should/ be linking to? I assume you've already checked that it's the
same whether you open the link or they do...
Sarah Blake
Senior Technical Author
Micro Focus
> Although the webhelp displays great on my machine, when you access it
from
> the web, the TOC, Index, and Search tabs are BLANK. :( Does anyone
have
> experience as to why this would be happening?
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