Re: customer feedback on documentation

[wendy_lewis -at- goodyear -dot- com]

I added a note to all of my docs that were included on product CDs, 
availabe in the software, 
and on-line. Never, in 7 years, did I have a single response - customer or 
otherwise. 

I now work for a huge beaurocratic company and wouldn't know where to have 
responses 
sent. We are also our own customer here, so the users probably know who to 
complain to 
better than I do.

If you have specific customers, maybe you could solicit feedback from them 
directly?

Wendy Lewis


Do you add a note in your documentation asking/allowing for customer
feedback on the documentation, and if so, what do you write, where and
how?

-- 
Caroline Tabach

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