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The only time I have ever had customer feedback is when I had our
training people ask students what they thought of the documentation.
It seemed to be at a time and place where it was convenient for them.
Scott
At 10:39 AM -0700 9/18/08, Chris Vickery wrote:
>In the preface of my documents I add a section advising customers to
>contact us if they have any feeback on the manual or the application
>itself. Of course, we're a web app, so it's easy to contact us. But you
>could include a mailto link in a PDF.
>
>Chris
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