TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:RE: Alternative to floppy From:"Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Thu, 23 Oct 2008 15:38:06 -0400
Again, John, it's a medical device. We're *supposed* to tell them how to
do it. If they have any problem doing it that way, we help them solve
the problem. And we actively discourage them from finding alternate
methods.
All of this -- including our original validation of the described method
and any subsequent problems they might have -- is documented for FDA.
People who want to prosper in this line of work are advised to do the
same.
> -----Original Message-----
> From: John Posada
> Sent: Thursday, October 23, 2008 2:54 PM
> To: McLauchlan, Kevin
> Cc: TECHWR-L
> Subject: Re: Alternative to floppy
>
> That was my point exactly. In this case, tell them what to
> do, not how to do it. Too much chance you'll instruct them to
> do it one way, turn out they don't have it, and place a req
> with their IT to get a backup mechanism when they had three
> other ways that would have worked just as well.
>
This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited. If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter. Thank you.
ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing
solution. Author in Doc-To-Help's XML-based editor, Microsoft Word or
HTML and publish to the Web, Help systems or printed manuals. http://www.doctohelp.com
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-