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Re: What Program Do You Use For Software Documentation? + Wiki Question
Subject:Re: What Program Do You Use For Software Documentation? + Wiki Question From:"Paul Weir" <Pweir -at- bju -dot- edu> To:<techwr-l -at- lists -dot- techwr-l -dot- com> Date:Fri, 24 Oct 2008 09:21:17 -0400
Thank you all very much for letting me know what program(s) you use for documentation. It seems like Word might suit my needs for now. I was pretty excited about potentially having a reason to learn and use XML, though!
Some of you have asked for more specific details regarding my documentation. Sorry for not including this at the beginning. Here is the info:
I am writing a user guide for an in-house-written database front-end application. InfoMan (Information Manager) is its name and people here use it to record and modify information for all the people, groups and events associated with the University.
My documentation will be used by another IT worker here who will be given the responsibility of answering end-users' questions regarding this program. He will directly use my documentation as a guide, and the end-users themselves also might receive my documentation directly.
Since I will be sort of collaborating with this other IT worker, my supervisor suggested I look into using our companies wiki as well as Word for this project. I noticed a lot of people mentioned the software programs they use (which is what I asked for, so thank you very much!), but I didn't see anyone mention that they use wiki. Is this a technology that is typically not used in the technical writing field? If anyone has a wiki experience with their technical writing, would you care to share your wiki experience?
Sincerely,
Paul Weir
Technical Writer
Bob Jones University
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