RE: Madcap Flare and Firefox 3

["McLauchlan, Kevin" <Kevin -dot- McLauchlan -at- safenet-inc -dot- com>]

Cool.  
Thanks.  Seems to work.
 
Do we have any idea why the other browsers don't show the problem? 
 
 - Kevin


________________________________

	From: beelia [mailto:beelia -at- gmail -dot- com] 
	Sent: Monday, January 05, 2009 10:14 PM
	To: McLauchlan, Kevin
	Cc: techwr-l -at- lists -dot- techwr-l -dot- com
	Subject: Re: Madcap Flare and Firefox 3
	
	
	Kevin,
	
	This sounds exactly like the "Search Hang" bug that I filed with
Madcap some time ago. It's not fixed yet.
	
	The search session terminates and hangs because of a problem
with the Search Filter Set feature, which I've never used. The process
is unsuccessfully looking for a file called "Filters.xml", which does
not exist if you haven't defined a filter set.
	
	To patch this problem, every time I do a build, I drag an empty
"Filters.xml" file into the Data folder (under Output) after the WebHelp
build completes. This keeps the search from hanging because the file,
although it is empty, is found, so the session termination does not
occur.
	
	Because my help is part of the application, I then submit the
patched set of output files to the build via Perforce. 
	
	Hope this helps.
	
	Bee
	 
	
	
	On Mon, Jan 5, 2009 at 12:50 PM, McLauchlan, Kevin
<Kevin -dot- McLauchlan -at- safenet-inc -dot- com> wrote:
	


		I was just reviewing my WebHelp with Firefox 3.0.5 on
Win XP Pro X64,
		when I noticed that the Search function cannot be
invoked. Click the
		"Search" tab in the accordion menu, and a frozen
"LOADING" progress bar
		just sits there forever.
		
		Didn't we already have that fixed, months ago?  Firefox
says there are
		no new updates pending, so . . .
		
		Anybody else makin' WebHelp?  Is Firefox 3 working OK
for you?
		
		I don't see the problem on my old machine that still has
Firefox 2.
		
		IE7 works fine.
		
		Safari 3.2.1 works fine, but it does display the lower
half of a bogus
		horizontal scroll-bar at the top of the accordion menu -
which the other
		browsers do not.
		
		Opera?  Wish I could tell you, but I can't get through
to their download
		site, today (that might be just somebody goofing with
our company
		network, though).
		
		 - Kevin
		
		The information contained in this electronic mail
transmission
		may be privileged and confidential, and therefore,
protected
		from disclosure. If you have received this communication
in
		error, please notify us immediately by replying to this
		message and deleting it from your computer without
copying
		or disclosing it.
		
		
	
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
		
		ComponentOne Doc-To-Help 2009 is your all-in-one
authoring and publishing
		solution. Author in Doc-To-Help's XML-based editor,
Microsoft Word or
		HTML and publish to the Web, Help systems or printed
manuals.
		http://www.doctohelp.com
		
		Help & Manual 5: The complete help authoring tool for
individual
		authors and teams. Professional power, intuitive
interface. Write
		once, publish to 8 formats. Multi-user authoring and
version control! http://www.helpandmanual.com/
		
		---
		You are currently subscribed to TECHWR-L as
beelia -at- pacbell -dot- net -dot- 
		
		To unsubscribe send a blank email to
		techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
		or visit
http://lists.techwr-l.com/mailman/options/techwr-l/beelia%40pacbell.net
		
		
		To subscribe, send a blank email to
techwr-l-join -at- lists -dot- techwr-l -dot- com
		
		Send administrative questions to admin -at- techwr-l -dot- com -dot- 
Visit
		http://www.techwr-l.com/ for more resources and info.
		
		Please move off-topic discussions to the Chat list, at:
		http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat
		
		



The information contained in this electronic mail transmission 
may be privileged and confidential, and therefore, protected 
from disclosure. If you have received this communication in 
error, please notify us immediately by replying to this 
message and deleting it from your computer without copying 
or disclosing it.


^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing 
solution. Author in Doc-To-Help's XML-based editor,  Microsoft Word or 
HTML and publish to the Web, Help systems or printed manuals. 
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info. 

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat