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Subject:Re: Storyboarding for an Established Application From:CL T <straylightsghost -at- gmail -dot- com> To:italian_scribbles -at- yahoo -dot- com Date:Mon, 9 Feb 2009 08:55:35 -0700
Not an odd situation at all...just a new situation for you.
First, don't guess - define, ask exactly what they want. If it's new for you
don't be worried about it and simply tell them this is something you need a
better definition of before you begin. Break it down to the smallest pieces
before the storyboard is put together.
There are several Storyboarding apps available, but the suggestion of
diagramming screenshots is great.
>From what you describe, this is about User Experience. So, dump your brain
and approach it as a user. Use the software, the web interface and complete
common tasks creating the Storyboard as you go.
Keep it simple.
On Sun, Feb 8, 2009 at 5:37 PM, Anthony <italian_scribbles -at- yahoo -dot- com> wrote:
> Hello Everyone,
>
> I have the oddest situation at my workplace and would like to get some
> input.
>
> Late last week my boss asked me to storyboard an internally developed piece
> of software that essentially tracks and captures the details of technical
> issues worked by one of our technical teams. Essentially a trouble ticket
> system similar to those used by help desks. The application uses a web
> based GUI.
>
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