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ADMIN: Re: Serious follow-up to the automated telephone system thing
Subject:ADMIN: Re: Serious follow-up to the automated telephone system thing From:TECHWR-L Administrator <admin -at- techwr-l -dot- com> To:"Downing, David" <david -dot- downing -at- fiserv -dot- com> Date:Tue, 10 Mar 2009 11:41:35 -0600
Folks,
This isn't technical communication. Take it offline. Thanks,
Eric
--
Eric
admin -at- techwr-l -dot- com
TECHWR-L Administrator
On Mar 10, 2009, at 10:46 AM, Downing, David wrote:
> From: "Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>
> Subject: RE: Serious follow-up to the automated telephone system thing
>
> Another good innovation: "Your call is now number 14 in line... Your
> call is now number 11 in line..." etc. This is sometimes coupled with
> the option to return to the automated menu.
>
> -----------------------------
>
> I've also encountered one that will call you back when it's your
> turn. I've never used that option though, because (a) I'd have to
> sit and stew about when the call was going to come, and (b) I might
> have to be either away from or on the phone when the call came.
>
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